AI Deployment Engineering Manager, Startups

Stack

Responsibilities

• ▹Craft and continuously refine the strategic vision and operating model for the Startups AI Deployment Engineering team
• ▹Lead, mentor, and grow a team of high-performing technical ICs supporting startup customers
• ▹Help startups move from early experimentation to production usage by identifying technical blockers
• ▹Partner closely with Sales to determine where technical engagement can accelerate adoption
• ▹Represent the technical voice of startup customers, synthesizing high-signal feedback
• ▹Translate recurring startup needs into repeatable playbooks and reference architectures
• ▹Serve as a senior technical escalation point for priority startup customers, including founder- and CTO-level conversations
• ▹Balance urgent customer needs with OpenAI's broader product and platform priorities
• ▹Coach AI Deployment Engineers on technical quality, customer judgment, and executive communication

Requirements

• ▹Proven experience founding, scaling, or operating within early-stage startups in technical leadership roles
• ▹Strong track record building and leading technical, customer-facing teams in high-growth, ambiguous environments
• ▹Strong technical depth across APIs, platform products, AI/ML systems, and developer workflows
• ▹Experience creating scalable operating models, not just managing one-off customer escalations
• ▹Comfortable working directly with founders, CTOs, technical executives, and highly technical ICs

Soft skills

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The AI Deployment Engineering team helps customers move from experimentation to production.