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Job
Senior Technical Program Manager, Machine Learning Infrastructure
AI / ML Engineer
• Remote
• Full-time
• 📍 Canada
Cohere is hiring a Senior Technical Program Manager to lead the ML Infrastructure program portfolio (inference, efficiency, serving, endpoints), prioritizing candidates in the Eastern Time zone.
Stack
Responsibilities
- ▹Manage the program portfolio covering inference, efficiency, serving, and endpoints to keep infrastructure scaling
- ▹Lead end-to-end coordination and execution, with heavy cross-functional collaboration with Modeling and customer-facing teams
- ▹Identify pain points and establish processes so the team can focus on development
- ▹Build a culture of continuous improvement, liaising with incident management leads
- ▹Manage overlapping projects and programs, ruthlessly prioritizing
- ▹Collaborate with stakeholders to set and track timelines, deliverables, budgets, and scope
- ▹Deliver clear, timely updates across engineering, leadership, and non-technical teams
- ▹Act as a tactical and strategic partner to senior leads across the program
Requirements
- ▹5+ years of Technical Program Management experience focused on Machine Learning Infrastructure (inference, serving, efficiency, endpoints)
- ▹In-depth technical knowledge of ML infrastructure design and engineering best practices
- ▹Experience working in chaotic, fast-paced, low-structure environments
- ▹Pragmatic, able to operate at both tactical and strategic levels
Nice to have
- ▹Hands-on technical experience in a hands-on capacity
- ▹Experience working with ML teams, understanding how ML models are built
Soft skills
Organization and execution focusPragmatism and adaptabilityIncident management and root-cause learningClear communication with technical and non-technical audiences
What we offer
- ▹Weekly $75/£75 (or local equivalent) lunch stipend
- ▹Full health and dental benefits, plus a separate mental health budget
- ▹RRSP/401K/pension matching
- ▹100% parental leave top-up for up to 6 months, either parent
- ▹Annual enrichment benefits: arts & culture, fitness/wellness, quality time, workspace improvement credit
- ▹Education & learning stipend for conferences, courses, coaching
- ▹6 weeks paid vacation (30 working days)
- ▹Travel budget to other offices plus annual company offsite
- ▹$500 home office stipend
About the company
Cohere is the leading security-first enterprise AI company, building cutting-edge foundation models and end-to-end products for real business problems. Co-headquartered in Toronto and San Francisco, with offices in London, New York City, Montreal, Seoul, Germany, and Paris.
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