The Forward Deployed Engineer leads complex customer engineering engagements end-to-end within Go-To-Market, spanning large-scale migrations, third-party integrations, and production AI/agentic deployments, embedding with enterprise customers to build deeply integrated solutions.
Responsibilities
- ▹Own the hands-on technical delivery of customer engagements, from discovery through implementation
- ▹Act as a trusted technical advisor helping customers make architectural decisions and expand Notion use
- ▹Design, build, and operate custom agents, integrations, automations, and data pipelines
- ▹Lead large-scale content and data migrations: discovery, scoping, data modeling, transformation logic, validation, optimization
- ▹Gather business and technical requirements and translate them into well-architected solutions
- ▹Design and build customer integrations, automations, and custom tooling as part of implementations
- ▹Design and operate feedback loops with Product, CX, and Engineering
- ▹Build discovery frameworks, technical standards, and internal tooling
Requirements
- ▹4+ years of experience in a customer-facing engineering role, forward deployed engineering, or similar, preferably in SaaS or enterprise software
- ▹Proficiency in at least one programming language (Java, JavaScript, Node.js, SQL, or Python), writing production-quality code
- ▹Hands-on experience with APIs and data integration
- ▹Strong written and verbal communication with technical and business audiences
- ▹Track record translating technical challenges into customer value
Nice to have
- ▹Experience in SaaS professional services, preferably at a startup or high-growth environment
- ▹Experience deploying AI agents autonomously in complex coding or business workflows
- ▹Background developing technical frameworks, discovery methodologies, or internal tooling from scratch
- ▹Strong history of collaboration with product and engineering teams
- ▹Experience supporting pre-sales or early engagement phases (discovery, migration scoping, feasibility analysis)
- ▹Strong track record of successful enterprise customer implementations
Soft skills
Excellent written and verbal communicationCustomer-focused, advisory mindsetAdaptability and resourcefulnessProactive problem-solving
What we offer
- ▹Highly competitive cash compensation, equity, and benefits
- ▹Estimated total on-target earnings for San Francisco/New York City: $175,000–$240,000 per year
About the company
Notion is the collaborative AI workspace where teams and agents think together, bringing knowledge, projects, meetings, and AI tools into one place. Millions of individuals, small teams, and large companies run their work on Notion.
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