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Software Engineer, Production Engineering

Backend Developer • Remote • Full-time • 📍 New York

Production Engineering is Ramp's infrastructure ownership layer — full software engineers who specialize in infrastructure, building and operating compute, storage, messaging, and observability systems that handle real financial transactions at scale.

Stack

Responsibilities

  • Build and operate critical infrastructure across compute, storage, messaging, and observability, owning systems that handle real financial transactions at scale
  • Drive architectural change — propose solutions, find owners across engineering, and stay in until resolved
  • Partner with product teams at the design phase, reviewing architectures and embedding golden paths
  • Build Ramp's next level of scale, including the move to a cellular architecture
  • Enable AI-native engineering by defining AI infrastructure patterns with product teams
  • Build developer tooling and self-service infrastructure
  • Participate in on-call rotation, using every incident as a signal to eliminate root causes
  • Lead across the company: initiate cross-team architectural reviews and own company-wide reliability initiatives

Requirements

  • 2+ years of software engineering experience shipping high-quality architectures for critical systems
  • Strong software engineering fundamentals — clean, well-tested, production-ready code
  • Hands-on experience with distributed systems at production scale
  • Experience with at least one major cloud provider (AWS preferred)
  • Familiarity with observability practices (SLOs, error budgets, alerting, dashboards)
  • Track record of leading technical projects end-to-end, including cross-team coordination
  • Comfortable using AI tooling and coding agents as part of everyday engineering workflow

Nice to have

  • Experience with cellular or multi-tenant architecture patterns
  • Prior work on workflow orchestration systems (Temporal)
  • Contributions to developer experience or internal platform tooling
  • Experience in fintech, payments, or regulated industries (FedRAMP, SOC 2)

Soft skills

Root-cause, systems-level thinkingBalancing speed with deliberate executionProactive ownership, treating product teams as customersCross-team leadership

What we offer

  • Flexible PTO
  • Home-office equipment ordering
  • Health and wellness stipend
  • Travel budget and weekly coffee stipend
  • US: full medical/dental/vision coverage, 401(k) with employer match, up to 16 weeks parental leave, relocation support

About the company

Ramp builds the smart infrastructure for finance teams, automating how over $200B in annualized spend flows in and out of more than 70,000 companies; Production Engineering makes Ramp faster, more reliable, and more scalable.

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