Technical Consultant, Mid-Market

Stack

Responsibilities

• ▹Act as a technical advisor to customers and internal teams, guiding integration, configuration, and system design
• ▹Partner with Customer Activation and Account Management teams to propose scalable solutions, particularly ERP, HRIS, and API integrations
• ▹Collaborate with (not run) onboarding specialists and implementation leads on technical workstreams
• ▹Help customers solve technical hurdles and propose effective product implementations
• ▹Participate in technical discovery to understand customer systems and workflows, recommending best-fit Ramp architecture
• ▹Act as a subject matter expert across HRIS and accounting integration partners, partnering with Sales and Product
• ▹Troubleshoot integration blockers and guide customers through configuration decisions without writing code directly
• ▹Contribute to internal documentation and tooling that scales Ramp's integration support capability
• ▹Influence Ramp's product roadmap by channeling customer feedback to Product and Engineering

Requirements

• ▹Bachelor's degree in computer science, engineering, finance, business, or a related field
• ▹2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in SaaS or fintech
• ▹Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows; SAP S/4HANA or Sage Intacct expertise highly preferred
• ▹Comfort working with APIs, integration logic, and system architecture, and explaining those concepts to finance and operations stakeholders
• ▹Strong communication skills: translating complex technical solutions into business value and diplomatically steering misaligned requests
• ▹Collaborative mindset, working cross-functionally with Sales, Customer Success, Product, and Engineering
• ▹Exceptional organization and problem-solving skills, with a bias toward action and high ownership
• ▹Thrives in ambiguity and fast-paced environments

Soft skills

What we offer

• ▹Flexible PTO
• ▹Centralized home-office equipment ordering
• ▹Health and wellness stipend
• ▹Budget for intra-office travel
• ▹Weekly coffee stipend
• ▹US: 100% medical, dental & vision insurance, One Medical membership, 401(k) with employer match, fertility HRA (up to $10,000/year), up to 16 weeks parental leave, pet insurance, in-office perks, relocation support to NYC or SF
• ▹Canada: group medical, dental and vision coverage, life/AD&D/disability coverage, fertility drug coverage, Group Retirement Plan with employer match, up to 16 weeks parental leave
• ▹UK: private medical insurance, virtual GP care, workplace pension, up to 16 weeks parental leave

About the company

Ramp builds the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. It automates how over $200B in annualized spend flows in and out of 70,000+ companies — authorizing payments, flagging risk, categorizing spend, and closing books. The median Ramp customer saves 5% and grows revenue 16% in their first year.