Corporate IT Intern/Apprentice
Ankorstore, a company building the infrastructure that powers modern wholesale for independent brands and retailers, is offering a Corporate IT internship/apprenticeship in Paris. Working alongside experienced professionals, you will provide L1/L2 technical support, contribute to Identity & Access Management (IAM/SSO), manage endpoints through MDM solutions and automate recurring IT processes. The goal is to improve the reliability, security and efficiency of the corporate IT infrastructure at an international scale.
Responsibilities
- ▹Provide L1/L2 technical support to users on macOS and Windows, diagnose and resolve incidents (peripherals, network, SaaS apps) and manage tickets in Jira Service Management within SLAs
- ▹Administer user access rights, configure MFA, manage security groups in Azure AD / Entra ID, troubleshoot SSO issues (SAML, OIDC) and contribute to SCIM provisioning
- ▹Prepare and execute onboarding/offboarding checklists, create and configure user accounts, provision workstations and manage the employee access lifecycle
- ▹Administer Intune (Windows) and Mosyle (macOS), manage device enrollment, ensure endpoint compliance and collaborate with the security team on EDR tools such as CrowdStrike
- ▹Develop PowerShell, Bash and/or Python scripts, build automation workflows via Okta Workflows or Power Automate, document processes and contribute to the IT knowledge base
Requirements
- ▹Currently pursuing or holding a Bac+2/Bac+3 degree (BTS SIO - SISR or SLAM track, BUT Computer Science, or equivalent); for apprenticeship, pursuing a Bac+3 to Bac+5 degree in systems & networks, cybersecurity, IT administration, computer science, networks & telecom, information systems security, or an engineering school with a systems/networks/IAM specialisation
- ▹Able to provide an internship or apprenticeship agreement
- ▹Solid knowledge of macOS and Windows (installation, configuration, troubleshooting)
- ▹Knowledge of ITSM practices and ticket management (Jira Service Management)
- ▹Professional English for regular exchanges with international teams
Soft skills
What we offer
- ▹Automatic coverage by Health Insurance (Mutuelle) and Life Insurance (Prévoyance) via SideCare
- ▹Meal vouchers through Swile
- ▹Access to Leeto, a platform offering exclusive discounts, cultural activities, holiday vouchers and more
- ▹Modern offices located in Paris (Opéra)
About the company
Ankorstore exists to help independent brands and retailers thrive by making wholesale simpler, faster and more profitable. It is building the infrastructure that powers modern wholesale for brands - from discovery by the right retailers to ordering, logistics and financing. The Corporate IT team manages and optimises the IT infrastructure that supports the company's mission.