Technical Account Manager - Poland
Camunda, the enterprise platform for agentic orchestration, is hiring a Technical Account Manager for its Customer Success team. TAMs at Camunda are trusted technical advisors partnering closely with the most strategic customers, guiding them through all stages of their Camunda adoption journey, from onboarding through ongoing operations. The role is remote, with on-site time at key accounts as needed (up to 50% during busy periods), and the portfolio may include public sector accounts requiring security clearance as well as other accounts across the UK or Europe.
Responsibilities
- ▹Serve as the primary technical contact and trusted advisor for designated enterprise customers throughout their Camunda adoption journey
- ▹Guide the creation and execution of tailored technical adoption plans to maximize business outcomes
- ▹Deliver hands-on technical guidance, best practices and advisory services to business and technical stakeholders, from onboarding through ongoing operations
- ▹Identify and remove execution risks via proactive platform and solution health checks, escalation management and internal customer advocacy
- ▹Foster collaborative relationships with cross-functional Camunda teams (Customer Success, Consulting, Support, Product, Engineering, Sales, Pre-Sales)
- ▹Spend time on-site with accounts for key milestone interactions (up to 50% during busy periods)
- ▹Work with public sector accounts requiring security clearance, alongside other accounts across the UK or Europe
Requirements
- ▹At least 3 years of experience as a Technical Account Manager or a directly comparable role in enterprise software
- ▹Hands-on technical expertise with a high-level programming language (such as Java, C# or Python) and relevant enterprise software frameworks
- ▹Solid understanding of modern solution architectures and associated paradigms, including DevOps topics, especially Kubernetes
- ▹Proven track record of building trusted relationships and advising both technical and business stakeholders, explaining complex issues clearly to varied audiences
- ▹Strategic problem-solving skills with a collaborative, impact-driven mindset
- ▹Willingness and flexibility to spend time on-site with clients (up to 50% during busy periods)
- ▹Ability and/or willingness to use Camunda's product
Nice to have
- ▹Experience in enterprise automation, business process management, process orchestration or robotic process automation
- ▹Relevant industry certifications (AWS Certified Solutions Architect, Azure Solutions Architect Expert, CKAD, CKA, etc.)
- ▹Familiarity with Camunda products
Soft skills
What we offer
- ▹Competitive, fair and transparent, location-based compensation (Annual Total Target Cash examples: US $150,100–$242,000; UK £94,200–£155,000; Singapore S$186,400–S$279,600; elsewhere hired via Remote.com with a personalized Total Rewards Calculator)
- ▹Equity (where applicable) through the Virtual Stock Option Plan (VSOP)
- ▹Remote and flexible work with home office budget, co-working space support and flexible time off
- ▹In-person connection: Annual Kickoff (Madrid in 2026), team offsites and Camundi Connection Budgets
- ▹Health and wellbeing: locally tailored healthcare, Modern Health for mental wellbeing, and the Live Well Lifestyle Spending Account (launching in 2026, scaling to EUR 1,000 annually from 2027)
- ▹Financial security: retirement and pension plans (often with company contributions), plus life and disability insurance where relevant
- ▹Up to $/EUR/GBP 1,000 per year for self-driven learning (courses, certifications, books)
About the company
Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people and systems across complex, end-to-end business processes with built-in governance, auditability and human oversight. Trusted by over 700 organizations worldwide, including 9 of the top 10 US banks, the fully remote, global company was named to GP Bullhound's Top 100 Next Unicorn list, is 2025 Great Place to Work certified, a Visionary in the 2025 Gartner Magic Quadrant for Business Orchestration and Automation Technologies, and ranked 3rd in Flexa's 2026 Most Flexible Companies.