Sentry's Solutions Engineering team helps its largest customers successfully embed Sentry into their applications and workflows, from SDK integration to making sure alerts and issues reach the right place at the right time. Based in Amsterdam, this Solutions Engineer serves as Sentry's primary technical presence across the EMEA region, partnering closely with enterprise engineering teams throughout the post-sales lifecycle and owning the end-to-end technical relationship. This is a 12-month fixed-term contract, with high performers possibly converting to a permanent position.
Responsibilities
- ▹Map customer pain points and business objectives to tailored implementation and onboarding plans that demonstrate measurable value
- ▹Build and share best practices, educational content and resources around error monitoring, performance management and Sentry's product suite, from how-to guides to code samples and demo environments
- ▹Serve as a trusted technical advisor, guiding customers through instrumentation, monitoring best practices and complex technical challenges
- ▹Run workshop-level engagements to deepen product maturity and drive broader adoption across engineering teams
- ▹Act as the voice of the customer by surfacing feedback internally to Product and Engineering and aligning the roadmap with real customer needs across EMEA
Requirements
- ▹3+ years as a Solutions Engineer, Sales Engineer, Implementation Consultant or Software Developer with a track record of successful customer-facing work
- ▹Hands-on experience with modern stacks: JavaScript frameworks, backend languages (Python, Node.js, Java) and mobile platforms (React Native, iOS, Android)
- ▹Strong understanding of the software development and release lifecycle
- ▹Solid observability foundation: practical experience with APM, RUM, tracing and error monitoring
- ▹Excellent communicator and presenter, comfortable in front of both individual contributors and engineering leadership
- ▹Fluency in English required
Nice to have
- ▹Additional European languages
Soft skills
What we offer
- ▹Base salary range of EUR 98,000 to EUR 130,000 plus an 85/15 variable
- ▹Eligibility for incentive compensation
- ▹Equity grants
- ▹Paid time off
- ▹Group health insurance coverage
About the company
Sentry helps developers fix errors and performance issues before users notice them; it is today's application monitoring standard, trusted by more than 200,000 organizations, and is an open-source company building an AI-native future.