S&S System Engineer

Stack

Responsibilities

• ▹Remotely oversee and optimise the performance of databases, systems and servers
• ▹Track uptime and performance metrics to ensure maximum system stability
• ▹Conduct regular technical analysis and manage updates for functionality and security
• ▹Provide daily and on-call technical support to end-users
• ▹Diagnose and resolve customer issues remotely, focusing on software–hardware integration
• ▹Support internal teams with the deployment and troubleshooting of radar systems
• ▹Perform customer first-line data analysis to uncover trends and patterns
• ▹Work with internal teams to understand product limitations and share user feedback with Product and R&D
• ▹Use monitoring tools to detect and resolve vulnerabilities early and perform regular inspections
• ▹Participate in product performance reviews with customers and take action or escalate items
• ▹Maintain detailed documentation of maintenance activities and repairs and track equipment performance

Requirements

• ▹BA or HBO degree in Computer Science, Information Technology, Systems Engineering or a relevant field
• ▹Over 3 years of working experience in IT support roles
• ▹Strong experience with monitoring tools, database management systems and hardware configuration
• ▹Deep knowledge of operating systems like Linux and Ubuntu
• ▹Solid understanding of networking protocols like VPNs and scripting languages
• ▹Natural affinity with radar systems and how they operate
• ▹Fluent English, both spoken and written
• ▹Strong analytical skills, attention to detail and a structured problem-solving approach
• ▹Great communication skills across cultures with customers, internal teams and external stakeholders
• ▹Willing to travel up to 10% for occasional client visits

Nice to have

• ▹Basic Dutch

Soft skills

What we offer

• ▹Working for a Great Place to Work® certified company
• ▹Comprehensive pension plan
• ▹Commuting allowance
• ▹30 days of paid holiday leave (with the possibility to buy 3 additional days)
• ▹Training and certification opportunities
• ▹High quality laptop/desktop, monitor, headphones and any other equipment necessary for the role
• ▹International team of 30+ nationalities
• ▹Social events and Friday drinks

About the company

Robin Radar is a technology leader in tracking and classifying small objects. Its radars and software help prevent bird strikes in aviation, reduce the impact of wind farms on wildlife and protect critical infrastructure from drone threats. It is one of the top 10 fastest-growing companies in the Netherlands, with a crew of 30+ nationalities.