
Staff Software Engineer - Insurance
As Staff Software Engineer on Headway's Insurance team, you will lead the design and implementation of systems powering insurance operations (patient identification, pricing estimates, provider matching and claims) that serve over 1 million patients across 1,000+ payers.
Responsibilities
- ▹Lead design and implementation of systems that power insurance operations: patient identification, pricing estimates, provider matching, claims
- ▹Build data-intensive, ML-powered platforms serving patients and providers
- ▹Mentor engineers and write high-impact code at the intersection of healthcare data and payer operations
- ▹Build an ML model that lifted price estimate accuracy by 10+ percentage points
- ▹Build an OCR pipeline to read insurance cards and automate eligibility checks
- ▹Build a claims AI agent that reviews denied claims and resubmits autonomously
- ▹Automate a manual credentialing process with human-in-the-loop automation
Soft skills
About the company
Headway's mission is to build a new mental healthcare system everyone can access, by removing the administrative burden of insurance credentialing, claims and payment reconciliation for therapists. Over 75,000 providers run their practice on Headway, serving over 1 million patients. The Series D company is backed by $325M+ in funding (a16z, Accel, Spark Capital). Tech stack: TypeScript, Python 3, React, Remix, Next.js, FastAPI, SQLAlchemy, Postgres, Redis, Snowflake, AWS, Temporal, Kafka, Datadog, Sentry, PagerDuty.
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