Senior Software Engineer – Desktop & Browser Applications

Responsibilities

• ▹Play a substantial role in the platform frontend engineering team, continuously improving the Cresta platform
• ▹Work closely with customers, analyze technical tradeoffs, and own customer-facing deliverables
• ▹Identify product improvement opportunities and generate ideas
• ▹Take technical ownership of a substantial part of the Cresta product and platform
• ▹Build rules-based screen capturing systems for compliance and QA, providing detailed desktop activity insights
• ▹Support PII/PCI redaction through trigger conditions based on desktop and browser activity

Requirements

• ▹Bachelor's degree in Computer Science or related field
• ▹Strong Computer Science fundamentals
• ▹Strong experience building native desktop applications on Windows and/or macOS, with deep familiarity with OS-level APIs (Win32, AVFoundation, ScreenCaptureKit, etc.)
• ▹Experience implementing screen capture and recording systems (video/audio pipelines, performance optimization, multi-monitor/window capture)
• ▹Low-level systems programming expertise: concurrency, memory management, IPC, working beyond browser sandbox limitations
• ▹Proven ability to design and own complex client-side systems, weighing native, Electron, and browser-based approaches
• ▹8+ years of experience with a track record of technical ownership

Nice to have

• ▹WebRTC, Chromium, or Electron experience

Soft skills

What we offer

• ▹Medical, dental, and vision plans for employees and families
• ▹Paid parental leave
• ▹Monthly Health & Wellness allowance
• ▹Work-from-home office stipend
• ▹Lunch reimbursement for in-office employees
• ▹PTO: 3 weeks in Canada, unlimited in the USA
• ▹Base salary, equity, and additional benefits

About the company

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Its unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence. Born from the Stanford AI Lab, Cresta has raised more than $270 million from investors including a16z, Greylock, and Sequoia, and serves companies such as United Airlines, Cox Communications, and Marriott.