Course Development and Vendor Management

Responsibilities

• ▹Own and manage relationships with existing content and course partners
• ▹Serve as the primary point of contact for partner onboarding, engagement, performance management, and escalation handling
• ▹Drive partner success through structured communication, governance, and operational alignment
• ▹Ensure partners consistently meet contractual, quality, compliance, and delivery expectations
• ▹Monitor partner performance, course effectiveness, learner feedback, and operational KPIs
• ▹Lead resolution of issues related to content quality, updates, compliance, and course delivery
• ▹Identify, evaluate, and onboard high-value content partners aligned with portfolio strategy
• ▹Assess partners on content quality, subject matter expertise, compliance/accreditation readiness, and commercial viability
• ▹Lead contract discussions, onboarding workflows, and partner enablement initiatives
• ▹Expand and strengthen the partner ecosystem in line with business growth objectives
• ▹Lead partners through end-to-end course creation and submission workflows
• ▹Ensure courses meet quality, regulatory/accreditation, and learner experience standards
• ▹Manage cross-functional collaboration with instructional design, content review, compliance, and product teams
• ▹Drive course updates, refreshes, versioning, and lifecycle management initiatives
• ▹Partner closely with compliance, accreditation, product, marketing, operations, and instructional design teams
• ▹Drive seamless execution from partner onboarding through course launch and post-launch optimization
• ▹Communicate partner needs, operational risks, and strategic opportunities to leadership and internal stakeholders

Soft skills

About the company

LearnTastic is a fast-growing online education platform providing accredited continuing education and compliance courses for professionals, serving over a million learners with more than 1,000 courses.