Lead AI Engineer (AI Systems & Automation)

Stack

Responsibilities

• ▹Lead the design and development of production AI systems powering insurance workflow automation
• ▹Architect AI orchestration layers connecting LLMs, backend services, and business workflows
• ▹Own end-to-end AI system design, including inference pipelines, routing, caching, and fallback strategies
• ▹Drive engineering decisions around latency, reliability, cost, and scalability of AI services
• ▹Lead implementation of observability systems (logging, monitoring, tracing, alerting)
• ▹Review and guide backend AI implementation across engineering teams
• ▹Collaborate with product, backend, DevOps, and operations teams
• ▹Debug complex production issues across distributed AI systems, leading root-cause analysis
• ▹Define engineering standards for AI system development
• ▹Mentor engineers and elevate technical execution quality

Requirements

• ▹Strong backend or AI engineering experience in production environments
• ▹Experience building or scaling AI systems (LLMs, embeddings, recommendation systems, automation workflows)
• ▹Strong system design skills in distributed systems
• ▹Experience with production inference pipelines and AI orchestration
• ▹Strong debugging ability in high-scale, latency-sensitive environments
• ▹Experience with observability, monitoring, and incident response
• ▹Proven ability to lead technical execution in cross-functional teams
• ▹Strong ownership mindset and ability to drive projects end-to-end
• ▹Comfortable working in fast-paced, globally distributed teams

Soft skills

About the company

BJAK is Southeast Asia's largest digital insurance platform, building AI-powered products that simplify insurance and financial services for millions of users.