AI Backend Engineer (AI Workflow Systems)

Stack

Responsibilities

• ▹Build and operate backend systems that serve AI-powered insurance workflows in production
• ▹Design and implement AI orchestration layers connecting models, APIs, workflows, and business logic
• ▹Build inference pipelines for LLM-based and AI-assisted automation systems
• ▹Optimize latency, throughput, and cost across AI services (caching, batching, streaming, routing)
• ▹Design stable service boundaries between backend systems, ML components, and product APIs
• ▹Implement observability: logging, metrics, tracing, alerting, and incident response workflows
• ▹Debug production issues across distributed AI systems and resolve root causes
• ▹Collaborate closely with frontend, product, operations, and ML teams
• ▹Continuously improve system reliability, scalability, and performance

Requirements

• ▹Strong backend engineering experience in production systems
• ▹Experience building or operating high-throughput, low-latency services
• ▹Familiarity with AI systems (LLMs, embeddings, or AI workflows)
• ▹Experience with distributed systems and production debugging
• ▹Strong understanding of APIs, data flows, and system design principles
• ▹Experience with observability tools (logging, monitoring, tracing)
• ▹Strong ownership mindset and bias toward shipping
• ▹Comfortable working in fast-paced, globally distributed teams

Soft skills

What we offer

• ▹Learning and development budget for continuous growth
• ▹International impact: products used by millions across Southeast Asia and beyond
• ▹Global engineering organization, collaborating across multiple countries

About the company

BJAK is Southeast Asia's largest digital insurance platform, building AI-powered products that simplify insurance and financial services for millions of users.