Program Manager

Stack

Responsibilities

• ▹Take full accountability for multi-workstream programs: delivery, quality, budget, and timelines
• ▹Build executive-level relationships (Director / VP / C-suite)
• ▹Lead steering committees and QBRs, serving as the primary escalation point
• ▹Step into difficult situations, de-escalate tension, and drive credible recovery plans
• ▹Set up clear cadences, KPIs, RAID, and decision logs
• ▹Coordinate PMs, Tech Leads, and Designers across squads
• ▹Shape SOWs and change requests, protecting scope and margin
• ▹Translate business goals into delivery roadmaps and prioritized portfolios
• ▹Produce concise, decision-oriented updates and run senior-level meetings

Requirements

• ▹8+ years in program / delivery / engagement management for digital products or platforms with Western clients (UK, US, DACH, Nordics)
• ▹Proven experience leading high-stakes delivery escalations with VP/C-level stakeholders
• ▹Managed multi-team, high-value programs or portfolios end-to-end (budgets, dependencies, risk)
• ▹Calm, structured, and credible under pressure
• ▹Hands-on experience with SOWs, scope negotiation, and change requests
• ▹Strong governance mindset, experienced with Agile/Lean delivery at scale and delivery tooling (Jira, Confluence)
• ▹Fluent English (C1/C2)

Nice to have

• ▹Lived and worked in an English-speaking or Western European country for 12+ months
• ▹Consulting or agency background, especially in nearshore or remote delivery models
• ▹Technical literacy with cloud platforms (AWS/Azure/GCP), data, and modern product engineering
• ▹Certifications: PSM/PSPO, PMP, PRINCE2, SAFe

Soft skills

What we offer

• ▹A pivotal, client-facing leadership role with clear impact on both delivery and growth

About the company

Digital Forms partners with organizations to navigate digital transformation, turning complex business problems into pragmatic, scalable solutions. Its cross-functional teams design and deliver enterprise systems, mobile and web applications, data platforms, and high-impact integrations.