Senior Messaging Engineer

Stack

Responsibilities

• ▹Report to the Messaging Value Stream Agile Master
• ▹Provide second-line support for SMS, MMS and SMS Firewall services
• ▹Review internal and external operational processes to optimize repair efficiency
• ▹Identify improvement opportunities and follow up on implementation
• ▹Lead the repair team squad when required
• ▹Follow up on network and service availability/quality, proactive and reactive maintenance
• ▹Work with Customer Care to resolve reported problems
• ▹Perform incident management activities and planned works
• ▹Cooperate with vendors and monitor their performance
• ▹Participate in new service implementation and network rollout projects
• ▹Take part in guard duty services

Requirements

• ▹5+ years of experience in telecom, mainly Messaging, Signaling or Roaming
• ▹Familiarity with telecom technologies and ITU/ETSI standards
• ▹Good knowledge of SS7/SIGTRAN, LTE, GSM call flows and roaming scenarios
• ▹Good operational knowledge of Linux
• ▹Upper-intermediate English

Nice to have

• ▹Bachelor's or Master's degree in Electronics, Telecommunications, IT or ICT
• ▹Experience with HTTPS (APIs), MMS, Kibana or Openmind software
• ▹Familiarity with DevOps concepts and tools (containers, Ansible, CI/CD, Splunk, Kubernetes, AWS)
• ▹Knowledge of Docker
• ▹Experience with IT tools and scripting such as Splunk or Python

About the company

BICS is a global telecommunications enabler with a network spanning the globe; Tietoevry has partnered with BICS for over a decade.