AI Product Manager - Agentic Platform (Global)

Stack

Responsibilities

• ▹Own the end-to-end product lifecycle of Foundever's agentic platform, from vision and discovery to delivery, adoption, and continuous improvement
• ▹Define and evolve the product roadmap for agentic capabilities, automation workflows, and AI orchestration aligned with business objectives
• ▹Partner with stakeholders across operations, CX, IT, and analytics to identify, prioritize, and shape high-value automation and agentic use cases
• ▹Translate complex business and technical needs into clear product requirements, user stories, and platform capabilities
• ▹Define, prioritize, and manage the product backlog, ensuring alignment with the overall agentic platform strategy
• ▹Lead sprint planning, retrospectives, and agile ceremonies to drive efficient and predictable delivery
• ▹Collaborate closely with engineering, data science, UX/UI, and architecture teams to ensure scalable, secure, and reliable platform design
• ▹Guide decisions around LLM integration, agent orchestration, workflow automation, and conversational AI capabilities
• ▹Track platform adoption, usage, performance metrics, and user feedback to guide prioritization and improvements
• ▹Communicate product strategy, platform capabilities, and progress to technical and non-technical stakeholders, representing the agentic platform at internal forums, demos, and company-wide events

Requirements

• ▹Significant, technically strong AI product management experience

About the company

Foundever is a global leader in the customer experience (CX) industry, with 170,000 associates across the globe delivering the best experiences for more than 750 of the world's leading and digital-first brands.