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Staff AI Engineer - AI Infrastructure & Agentic Platform

AI / ML Engineer • Principal • Remote • Vollzeit Polen Polen

ShiftKey, a healthcare workforce marketplace operating in a regulated (HIPAA) environment, is looking for a Staff AI Engineer to own its AI infrastructure layer: the organizational knowledge platform, the infrastructure for hosting and operating AI agents in the cloud, and the retrieval layer powering internal engineering tools and customer-facing capabilities.

Responsibilities

  • Evolve the AI knowledge platform, taking the retrieval, indexing, and synthesis layer (currently semantic RAG + re-ranking + HyDE) to an organization-wide platform serving both internal engineering tools and customer-facing capabilities
  • Architect and operate agentic infrastructure on AWS: multi-step, tool-using AI systems that plan, retrieve, and act on complex queries and operational events, with cost guardrails and observability built in
  • Design and build graph-based, relationship-aware retrieval across the organization's data sources, enabling multi-hop queries and letting agents accumulate organizational knowledge over time
  • Partner with product engineering to define the AI platform API surface, translating infrastructure primitives into developer-ready abstractions
  • Build reference agent implementations on the platform, such as operational-incident triage

Requirements

  • Must be located in Poland (Warsaw Metropolitan Area preferred)

What we offer

  • Monthly gross remuneration of PLN 29,600-32,000 under an employment contract (CoE/umowa o pracę), based on experience and skill level
  • Choice between remote work or working from the Warsaw office

About the company

ShiftKey is a platform disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, it plays a role in mitigating America's healthcare staffing shortages by enabling direct connections between facilities and healthcare professionals.

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