Staff Field Solutions Engineer (R5343)

Stack

Responsibilities

• ▹Support technical sales, customer engagements, demonstrations, and capture activities for Hivemind across the Americas region
• ▹Translate customer mission needs into credible, technically feasible solutions
• ▹Partner closely with Business Development, Product, Engineering, Customer Engagement, and Program teams on demos, technical interchange meetings, RFIs, RFPs, white papers, and customer-specific solution development
• ▹Explain complex technical systems to customers, shape demos around mission objectives, and feed customer insights back into product and engineering teams

Requirements

• ▹7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, simulation, defense software, or related technical customer-facing roles
• ▹Strong technical understanding of autonomy, AI-enabled systems, mission software, simulation environments, or complex defense technology systems
• ▹Experience supporting customer-facing technical engagements such as demos, technical briefings, proposal support, or integration discussions
• ▹Demonstrated experience with Department of War simulation systems, live-virtual-constructive environments, synthetic training environments, synthetic data generation, or image-generation systems
• ▹Ability to translate customer mission needs into technically feasible solution concepts, requirements, demos, and product feedback
• ▹Strong written and verbal communication skills, able to explain complex technical concepts to technical, operational, BD, and leadership audiences
• ▹Ability to work cross-functionally with Business Development, Product Management, Engineering, Customer Engagement, and Program teams
• ▹Strong judgment in representing product capabilities, limitations, and roadmap dependencies to customers
• ▹Ability to manage ambiguity, prioritize competing demands, and execute in a fast-paced environment
• ▹Willingness and ability to travel for customer engagements, demonstrations, exercises, and internal meetings

Soft skills

About the company

Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software and V-BAT and X-BAT aircraft, with offices across the U.S., Europe, the Middle East, and Asia-Pacific.