Technical Support Engineer- (Remote)

Responsibilities

• ▹Provide first-level remote and periodic on-site technical troubleshooting for turbine issues
• ▹Create and manage technical cases, work orders, and Non-Conformities (NCs)
• ▹Support Work Order readiness, define priority, assist purchasing team with tooling and spares lists
• ▹Coordinate daily planning calls with offshore vessels
• ▹Develop troubleshooting guides with design and technical support teams
• ▹Lead technical and operational improvements affecting main controller, HMI or SCADA functions
• ▹Drive process improvements focusing on digitalization, data analytics, and EHS compliance
• ▹Analyze data for continuous improvement in operational safety and quality

Requirements

• ▹3 years of Offshore Wind Farm experience
• ▹Degree or Diploma in Electrical, Mechatronics, or Industrial Engineering
• ▹Proven track record in wind turbine operation and troubleshooting
• ▹Strong understanding of wind turbine systems including electrical, mechanical, controls and network/communication systems
• ▹Experience with continuous improvement and quality tools applied to service operations
• ▹Strong problem-solving, analytical, and interpersonal skills
• ▹Flexibility, motivation, and ability to work under pressure managing multiple priorities
• ▹Understanding of English for global procedures

Nice to have

• ▹Offshore wind experience is highly desirable due to logistical complexity and offshore operational challenges

Soft skills

About the company

GE Vernova's offshore wind service team is responsible for turbine operations and maintenance, working closely with the Control team within Engineering.