Software Engineer, Forward Deployed AI

Stack

Responsibilities

• ▹Translate customer goals into system and non-functional requirements (security, privacy, reliability, performance, scalability, cost)
• ▹Partner directly with customers to understand workflows, constraints, systems, and data quality
• ▹Create and maintain solution architecture artifacts (system/data-flow diagrams, integration plan, security model, evaluation plan, operational plan)
• ▹Reuse existing Ramp product capabilities wherever possible
• ▹Prototype and validate workflows with end users
• ▹Drive projects from discovery through production launch and operational handoff
• ▹Ensure deployed workflows are reliable, supportable, measurable, and adopted
• ▹Convert deployments into reusable patterns, components, and playbooks

Requirements

• ▹Experience shipping production software in high-ownership environments
• ▹Ability to work directly with enterprise customers from discovery through production
• ▹Experience in solutions architecture, technical consulting, forward deployed engineering, or pre-sales engineering
• ▹Strong ML/GenAI fundamentals (problem decomposition, evaluation, deployment trade-offs)
• ▹Strong coding ability in Python, TypeScript/JavaScript, Java, Go, or similar
• ▹Ability to design secure, scalable systems and produce clear technical documentation
• ▹Experience across APIs, integrations, data pipelines, customer systems, and cloud infrastructure
• ▹Cloud architecture experience on AWS, GCP, or Azure, and distributed systems patterns
• ▹Experience building LLM systems (RAG, agents, monitoring, evals)
• ▹Willingness to travel up to ~75% as needed

Nice to have

• ▹Familiarity with finance operations workflows (AP, procurement, expenses, close, reconciliation, reporting)

Soft skills

What we offer

• ▹Flexible PTO, centralized home-office equipment ordering
• ▹Health and wellness stipend, intra-office travel budget, weekly coffee stipend
• ▹US: 100% medical/dental/vision coverage, One Medical membership, 401(k) match, fertility HRA up to $10,000/year, parental leave up to 16 weeks at 100% pay, pet insurance, in-office perks, relocation support to NYC/SF
• ▹Canada: group medical/dental/vision, life/AD&D/disability coverage, fertility drug coverage, RRSP+DPSP with employer match, parental leave, EAP
• ▹UK: private medical insurance, virtual GP, workplace pension, parental leave

About the company

Ramp builds smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends, automating payment authorization, risk flagging, spend categorization, and book closing for over $200B in annualized spend across 70,000+ companies.