MoneyHash's Customer Solutions & Delivery team is looking for a Solution Engineer to design merchants' end-to-end payments journey, often involving complex third-party integrations. The role blends technical integration, advisory work, and close collaboration with Sales, Product, and Engineering.
Responsibilities
- ▹Design the end-to-end payments journey for each merchant, from current-state analysis to future-state architecture
- ▹Lead strategy sessions with customers to understand business objectives and recommend scalable, efficient solutions
- ▹Own the technical integration process — from API and SDK testing to guiding merchants through onboarding and implementation
- ▹Advise merchants on optimizing their payment stack — checkout UX, authentication, payment flows, and payouts
- ▹Create and maintain technical docs, implementation playbooks, and troubleshooting guides
- ▹Build or recommend tooling to improve and scale the integration process
- ▹Collaborate closely with Sales, Product, Engineering, and Customer Success
- ▹Travel to customer sites when needed for hands-on technical support and implementation
Requirements
- ▹5+ years of experience leading technical implementations with APIs and SDKs
- ▹Background in fintech, especially payments
- ▹Strong grasp of complex API architectures and application development experience
- ▹Ability to break down complex integration challenges and communicate with technical and non-technical audiences
- ▹Strong track record of delivering measurable outcomes and business value for customers
- ▹Exceptional written and verbal communication skills, able to explain complex technical topics to C-level stakeholders and frontline teams
- ▹Ability to run effective customer meetings and discovery workshops
- ▹Organized, able to manage multiple merchants at once in a fast-paced, high-stakes environment
- ▹Fluent in English
Nice to have
- ▹Arabic language skills
Soft skills
respecthumilityflexibilitywillingness to learncommunicationorganization
About the company
MoneyHash is building the future of API-based payment infrastructure, consolidating the revenue cycle across geographies and use cases. It is a fast-growing early-stage fintech startup.
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