Technical Delivery Manager 2 (Technical Engagement Manager 2)

Responsibilities

• ▹End-to-end technical onboarding and configuration of Bug Bounty, Vulnerability Disclosure, Red Team and pentest programs
• ▹Translate customer security requirements into tailored program designs and platform configurations
• ▹Lead technical program reviews, kickoff meetings and walkthroughs
• ▹Troubleshoot technical issues related to platform integrations, vulnerability workflows and reporting
• ▹Serve as technical point of contact during program launches, ensuring smooth transitions
• ▹Provide expert guidance on offensive security engagements, triage and integration best practices
• ▹Collaborate closely with Customer Relationship Managers and sales teams
• ▹Relay customer feedback to product, engineering and operations teams
• ▹Develop internal onboarding playbooks and technical documentation

Requirements

• ▹4+ years in a customer-facing technical role (implementation, solutions architecture, technical program management, or professional services)
• ▹Deep knowledge of pentest, bug bounty and red-team methodologies
• ▹Strong problem-solving skills and ability to manage multiple projects simultaneously
• ▹Excellent written and verbal communication with a customer-facing mindset
• ▹Ability to work collaboratively in a cross-functional environment

Soft skills

What we offer

• ▹Base pay range: $85,120–$106,400 (US national average)
• ▹Eligible for discretionary bonus or commission plan
• ▹100% remote, work-from-home

About the company

Bugcrowd has run a crowdsourced cybersecurity platform since 2012, connecting a global network of ethical hackers with its AI-powered Security Knowledge Platform (CrowdMatch™). Headquartered in San Francisco and New Hampshire, it is backed by General Catalyst, Rally Ventures, and Costanoa Ventures.