Team Lead, DevOps Engineer

Stack

Responsibilities

• ▹Lead and grow a small DevOps team supporting Unite Services and Unite Integrations
• ▹Drive team planning and execution across operational efficiency, security, reliability and platform maturity (for example quarterly OKRs)
• ▹Provide technical mentorship on Kubernetes, GitHub, CI/CD and cloud infrastructure
• ▹Collaborate with Engineering, SRE, Security and Ops on roadmap, incident resolution and cross-team initiatives
• ▹Lead production deployments and release processes for backend services (for example Unite Notifications, the integrations platform, Salesforce-related services)
• ▹Oversee multi-environment support (DEV/QA/PROD and special environments like RTE)
• ▹Operate and evolve Kubernetes clusters in cloud and on-prem: cluster upgrades, migration playbooks, Ingress/Nginx, service mesh and networking changes, resource and capacity optimization
• ▹Manage supporting infrastructure for the Unite platforms: Redis, Consul, Harbor, Chart Museum, API gateways, message queues (for example RabbitMQ)
• ▹Contribute to and adopt Internal Developer Platform capabilities (API Gateway, Apache Flink management, Crossplane-based infrastructure)
• ▹Lead the migration and consolidation of repos and pipelines to GitHub (from TFS/Azure DevOps and others)
• ▹Design, implement and maintain GitHub-based CI/CD: GitHub Actions workflows, self-hosted runners (Kubernetes-based and Windows), versioning and branching strategies
• ▹Introduce and maintain GitOps practices for infrastructure and application deployments
• ▹Automate repetitive tasks and operational workflows via scripting and infrastructure as code
• ▹Drive security initiatives (for example ransomware preparedness, vulnerability remediation such as the Redis Lua RCE, tagging in Qualys and CrowdStrike)
• ▹Work with Security on rate limiting, WAF rules and API protection (for example Cloudflare for SCIM and public APIs)
• ▹Implement secrets management and secure configuration
• ▹Define and execute disaster recovery and ransomware recovery strategies
• ▹Improve platform reliability through SLIs/SLOs, operational runbooks and post-incident improvements
• ▹Own observability for Unite Services and Unite Integrations: metrics, logs, traces (Prometheus, Grafana, ELK), capacity and error-budget dashboards
• ▹Lead incident response: triage, mitigation, communication, follow-up actions and coordination with product and engineering teams during outages
• ▹Create and maintain detailed runbooks and recovery procedures

Requirements

• ▹Candidates must be located in Portugal
• ▹Occasional on-site presence at the Coimbra office

Soft skills

What we offer

• ▹Primarily remote work with occasional office visits in Coimbra

About the company

Intermedia provides cloud communications and collaboration technology with a track record of growth and profitability. The company likes to promote from within, and many employees have been there for 10-20 years.