Enterprise Application AI Architect

Stack

Responsibilities

• ▹Translate business needs into AI workflows with Finance and Business Operations teams, identifying automation opportunities and designing agentic workflows
• ▹Develop and maintain Model Context Protocols (MCPs) that securely connect enterprise systems (NetSuite, Zuora, Jira) to AI agents
• ▹Create and manage intelligent agents that execute or augment core enterprise processes (onboarding, billing support, compliance monitoring) using LLMs and orchestration frameworks
• ▹Govern the full lifecycle of MCPs and agents, ensuring adherence to data governance, privacy, and security standards (SOX compliance, auditability, access controls)
• ▹Measure and optimize impact by defining and tracking KPIs (automation adoption, efficiency gains, agent accuracy/reliability/cost)
• ▹Enable and influence the organization by partnering with IT, Security, and business stakeholders to build reusable AI frameworks and coach teams on safe AI workflows

Requirements

• ▹8+ years in Business Systems Analysis, Enterprise Applications, or Automation roles with a track record of impact in complex environments
• ▹Demonstrated experience building and maintaining integrations across systems such as Jira, NetSuite, or similar, with strong API/JSON/RESTful service design knowledge
• ▹Hands-on knowledge of AI agent frameworks (LangChain, CrewAI, Semantic Kernel, MCP) and experience designing/maintaining Model Context Protocols or equivalent frameworks
• ▹Familiarity with leading LLM platforms (OpenAI, Anthropic, Gemini etc.) and practical prompt engineering experience
• ▹Proficiency in Python or JavaScript for automation, orchestration, and building modular, scalable AI workflows
• ▹Strong documentation, analytical, and stakeholder communication skills
• ▹Passion for building secure, compliant, and explainable AI systems, embedding risk/privacy/compliance considerations (SOX and audit controls)

Soft skills

What we offer

• ▹Competitive base pay, benefits, and equity (RSUs) for all full-time employees
• ▹Targeted pay range: $175,000-$190,000/yr in Denver & most remote locations, $205,000-$225,000/yr for SF, Seattle & NYC
• ▹Hybrid schedule for office-based locations (Denver, SF, NYC) — approximately 2-3 days/week in office

About the company

Gusto's mission is to grow the small business economy — handling payroll, health insurance, 401(k)s, and HR so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, Gusto supports 500,000+ small businesses nationwide.