Data Center Infrastructure Management (DCIM) Administrator - Infrastructure Operations

Stack

Responsibilities

• ▹Assist with the successful deployment of CAPEX investments
• ▹Collaborate with cross-functional partners including Project Managers, Capacity Planning, Finance, and Security
• ▹Manage key third-party vendors and contractors, holding them accountable for SLAs
• ▹Champion continuous improvement, standardization, optimization, and automation
• ▹Administer the Nlyte Workflow/Work Order processes: issuing, tracking, and closing all physical MAC tickets
• ▹Enforce strict adherence to the defined process by global technicians
• ▹Perform daily data entry, manage automated asset discovery tools, and reconcile physical inventory against Nlyte records for 99.5%+ accuracy
• ▹Own the entire asset data chain from receiving through deployment and decommissioning
• ▹Maintain the Nlyte Materials Catalog, ensuring new hardware models have validated resource profiles (power, cooling, rack elevations)
• ▹Provide hands-on training and support for global technicians on the Nlyte mobile app, scanning tools, and workflow procedures

Requirements

• ▹Bachelor's degree in IT, Logistics, Manufacturing, Business Administration, or a related field, or equivalent practical experience
• ▹4+ years of hands-on experience in IT Asset Management or DCIM administration (Nlyte experience a strong advantage)
• ▹Direct experience administering a workflow or change management system in a multi-site environment
• ▹Experience with change management in ERP and asset management transformation efforts
• ▹Experience operating in a high-velocity environment across geographically dispersed data centers and time zones
• ▹High proficiency in physical inventory control, including barcode/RFID systems
• ▹Deep familiarity with data center infrastructure: server hardware, network hardware, rack elevation/density, power distribution
• ▹Knowledge of structured cabling and cabling standards
• ▹Advanced proficiency in Excel (VLOOKUP, Pivot Tables) or basic SQL
• ▹Expert-level experience managing a high-volume Move, Add, Change workflow queue

Soft skills

About the company

Cloudflare runs one of the world's largest networks, protecting and accelerating internet applications for millions of websites without requiring new hardware or code changes. The company has been named to Entrepreneur Magazine's Top Company Cultures list and ranked among Fast Company's Most Innovative Companies. Cloudflare also runs mission-driven programs like Project Galileo (protecting journalists and civil society organizations), the Athenian Project (protecting election websites), and the free 1.1.1.1 public DNS resolver.