AI Transformation Intern – Global Customer Engineering, Service Sales (Fall 2026)

Stack

Responsibilities

• ▹Design, develop, and deploy AI-driven prototypes (using LLMs, RAG architectures, or predictive modeling) to automate manual workflows within the GCS ecosystem
• ▹Build models to help automate future forecasting and resource planning
• ▹Work with APIs to integrate AI capabilities into the existing tech stack to provide real-time solutions
• ▹Partner with engineering to identify, clean, and structure high-volume post-sales data for model training and fine-tuning
• ▹Refine and optimize system prompts and model parameters for high-quality, hallucination-free outputs for internal advisory tools
• ▹Act as the technical translator, turning high-level optimization ideas from GCS leadership into technical requirements and MVPs
• ▹Contribute to internal knowledge bases and documentation
• ▹Create collateral to enable the team
• ▹Join select customer-facing sessions with GCS, capturing voice-of-the-customer insights to shape the AI roadmap

Requirements

• ▹Available for a full-time, 12-week internship, working from the London office 3-5 days a week during the fall (Sept-Dec)
• ▹Currently pursuing a Bachelor's or Master's degree in Computer Science, Software Engineering, Business, or a related technical field
• ▹Basic experience with programming or scripting (e.g., JavaScript, Python, or similar)
• ▹Experience building AI Agents and/or other applications leveraging AI
• ▹Experience connecting disparate systems via REST APIs
• ▹Familiarity with web development concepts, APIs, RAG, Git, or developer platforms

Nice to have

• ▹Experience in a customer-facing role
• ▹Experience deploying applications leveraging Cloudflare Workers AI

Soft skills

About the company

Cloudflare runs one of the world's largest networks, protecting and accelerating internet applications for millions of websites without requiring new hardware or code changes. The Global Customer Services (GCS) team is the heartbeat of Cloudflare's post-sales ecosystem, empowering customers through proactive guidance and expert services to accelerate their time to value.