GTM Engineer, Post-Sales

Stack

Responsibilities

• ▹Spend time with Customer Success, Support, Field Services, Training and Operations teams to find friction points
• ▹Turn vague problems into clear requirements, technical designs and measurable outcomes
• ▹Build internal applications, integrations, automations and AI-powered tools that reduce manual work
• ▹Connect and operationalize data across systems such as Salesforce, NetSuite, Jira, Databricks, Palantir Foundry
• ▹Document and systematize what is built to drive adoption
• ▹Track outcomes and improve based on adoption, feedback and business impact

Requirements

• ▹Experience working with or alongside Customer Success, Support, Operations, Business Systems or BizOps teams
• ▹Understanding of how customer records, product usage, support cases, orders and operational workflows fit together
• ▹Demonstrated experience building internal tools, integrations, automations or AI-powered applications in production
• ▹Experience working with large operational datasets and building data models and transformations that power analytics
• ▹Experience designing integrations, APIs and workflows across platforms such as Salesforce, NetSuite, Jira, Databricks
• ▹Understanding of modern application development fundamentals (APIs, authentication, routing, deployments, source control)

Nice to have

• ▹Direct experience working with Palantir Foundry
• ▹Experience with Databricks or similar lakehouse platforms
• ▹Experience with Salesforce and NetSuite data models
• ▹Experience building AI-powered applications using LLMs, retrieval systems and embeddings
• ▹Hands-on experience building automations with Make, n8n, Zapier or similar tools

Soft skills

What we offer

• ▹Competitive base salary and equity in the form of stock options
• ▹Comprehensive health insurance plans
• ▹Paid vacation, sick leave and holiday pay
• ▹401K savings plan
• ▹Relocation assistance for eligible roles

About the company

Skydio is the leading US drone company and the world leader in autonomous flight, combining deep AI expertise with best-in-class hardware and software development to serve a broad range of drone users.