Sitting at the heart of a cross-functional product team, you will build the decision engine for better mental health outcomes, turning messy real-world signals into clear decisions and operationalizing stable insights through predictive models.
Responsibilities
- ▹Be the analytics partner inside the pod, working with Product, Engineering, Design, Ops, and Clinical stakeholders to define questions, metrics, guardrails, and decision rules
- ▹Run rigorous experiments: design and analyze A/B tests and quasi-experiments with clear hypotheses, power considerations, and pre-defined success criteria
- ▹Connect behavior to strategy using funnel, cohort, segmentation, and lifecycle analysis
- ▹Apply causal inference when experiments are not possible, using approaches like diff-in-diff, matching, and regression-based designs with principled uncertainty quantification
- ▹Build predictive models that operationalize vetted insights (feature development, validation, backtesting, calibration), with clear launch criteria and monitoring plans
- ▹Create decision-ready analysis and narratives that are crisp and honest about uncertainty
- ▹Contribute to shared standards for metrics, experimentation, and analytical quality
Requirements
- ▹6+ years using data to drive product or business decisions in product, growth, engineering, or operations environments
- ▹Strong SQL and strong proficiency in Python or R for analysis and modeling
- ▹Demonstrated depth in experimentation and causal inference under real-world constraints
- ▹Practical modeling skill: feature engineering, model comparison, cross-validation or backtesting, calibration, and post-launch monitoring
- ▹Strong product sense with a track record of connecting analytics recommendations to measurable outcomes
- ▹Clear communication that explains complex work to non-technical audiences
- ▹Self-starter mindset: prioritizes well, follows through, needs minimal oversight
Nice to have
- ▹Bayesian experimentation experience
Soft skills
communicating complex work clearlyself-starter mindsetmission-driven motivation
What we offer
- ▹Equity compensation
- ▹Medical, Dental, and Vision coverage
- ▹HSA/FSA
- ▹401K
- ▹Work-from-Home Stipend
- ▹Therapy Reimbursement
- ▹16-week parental leave
- ▹Carrot Fertility annual reimbursement and membership
- ▹13 paid holidays plus a Holiday Break
- ▹Flexible PTO
- ▹Employee Assistance Program (EAP)
- ▹Training and professional development
About the company
Headway is building a new mental healthcare system that everyone in the US can access. The company started by automating the biggest barrier to care — insurance admin work such as credentialing, claims, and payment reconciliation — and is now building the full platform on which more than 75,000 therapists run their practice, serving over 1 million patients nationwide. Headway is a Series D company that has raised $325M+ in funding, backed by investors including a16z, Accel, and Spark Capital.
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