Technical Deployment Lead - Sydney

Responsibilities

• ▹Own the technical delivery plan for multiple interdependent work streams
• ▹Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria
• ▹Run day-to-day engineering execution, tracking delivery across OpenAI FDE and customer teams
• ▹Make real-time trade-offs on scope and priority to protect the critical path
• ▹Embed with customer teams to land production deployments and drive adoption
• ▹Lead onboarding, adoption, and change management
• ▹Partner with Product and Research so platform components and research land in time to support deployment goals
• ▹Codify solution patterns and evals, packaging field signals to improve product and models
• ▹Own value cases and ROI; set impact hypotheses, baselines, and KPIs; report to executive sponsors

Requirements

• ▹7+ years of customer-facing technical delivery leadership
• ▹Track record leading large, complex, high-stakes customer engagements, ideally involving AI
• ▹Excels in high-ambiguity environments, able to simplify complex and dynamic work
• ▹Moves fluidly between system-level understanding and execution-level detail
• ▹Thinks strategically and pattern-matches, connecting customer needs to scalable solutions
• ▹Strong technical fluency and sharp sequencing instincts, pressure-testing architectures
• ▹Has shipped AI/LLM systems, understands solution patterns and production pitfalls
• ▹Translator with executive presence, making technical trade-offs legible to business leaders
• ▹Enjoys being onsite with customers to accelerate delivery (often 25-50%, sometimes higher)
• ▹Expertise in at least one major sector (e.g., healthcare, energy, financial services, semiconductors, IT)

Soft skills

What we offer

• ▹Relocation assistance

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The company pushes the boundaries of AI capabilities and safely deploys them through its products.