A Platform Product Engineer role on Attio's Security, Infrastructure and Performance team, combining high-level engineering strategy with hands-on operational excellence, treating the internal platform as a product for all development teams.
Responsibilities
- ▹Build and maintain platform infrastructure using declarative IaC tools (e.g., Terraform, Pulumi), ensuring reproducible, version-controlled, auditable environments
- ▹Proactively manage infrastructure capacity to consistently meet or exceed SLOs for latency, error rates, and availability
- ▹Act as first-line responder for critical system incidents; triage, diagnose, and resolve complex production issues rapidly
- ▹Drive a culture of blameless post-mortems, ensuring root causes are identified and long-term preventative measures implemented as code
- ▹Implement, maintain, and evolve fully automated CI/CD pipelines with best practices for fast, reliable, secure delivery
- ▹Implement and manage observability systems (metrics, centralised log aggregation, distributed tracing) for deep insight into system health
Requirements
- ▹Demonstrable, hands-on experience applying core DevOps and Site Reliability Engineering (SRE) principles to manage, monitor, and scale production systems
- ▹Deep understanding of the SRE mindset, including SLO/SLA creation and monitoring, error budget management, toil reduction, and blameless post-incident review
- ▹Expertise in one or more major public cloud providers (AWS, GCP, or Azure), including network configuration, security best practices (IAM, security groups), compute services (EC2, GKE, ECS), and managed services
- ▹In-depth knowledge of container technologies, specifically Docker, and orchestrating them at scale using Kubernetes (networking, storage, and security configurations)
- ▹Proficiency in one or more modern software languages (e.g., Typescript, Go, Python, Rust) for building high-performance, resilient production systems
- ▹Proven experience developing robust, maintainable, well-tested automation scripts, services, and pipelines
- ▹Experience owning, managing, and maintaining mission-critical operational tooling
Nice to have
- ▹Proven ability to drive cultural and process change fostering collaboration between development and operations teams
- ▹Background implementing and managing centralised logging solutions (e.g., Splunk, DataDog)
- ▹Familiarity with distributed tracing tools (e.g., Jaeger, Zipkin) and APM solutions
Soft skills
Committed to automation: systematically removing manual toilFosters tight, cooperative partnership with product development teamsInstills a culture of continuous improvement for reliability, cost-efficiency, and developer experience
What we offer
- ▹Competitive salary of £95,000 to £125,000
- ▹Equity in an early-stage tech company on an incredible trajectory
- ▹25 days holiday plus local public holidays
- ▹Apple hardware
- ▹Private medical insurance through AXA
- ▹Pension contribution through Hargreaves Lansdown
- ▹Enhanced family leave
- ▹Team off-site in fun places (Barcelona, Lisbon, Malta, and Split)
About the company
Attio is the CRM built for the AI era, giving the most ambitious go-to-market teams the power to understand every customer and automate at scale. The company has raised $116M from investors including GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
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