Runpod's Reliability team owns the availability, performance, and operational excellence of the global platform; the Site Reliability Engineer focuses on the stability and resilience of the distributed platform, working closely with engineering teams.
Responsibilities
- ▹Define and implement SLIs/SLOs for critical services
- ▹Lead incident response and coordinate cross-team mitigation efforts
- ▹Conduct blameless postmortems and ensure corrective actions are completed
- ▹Perform production readiness reviews for new services and features
- ▹Identify systemic risks and drive preventative improvements
- ▹Design and improve monitoring, alerting, and dashboards (Prometheus, Grafana, etc.)
- ▹Improve signal-to-noise ratio in alerts and reduce alert fatigue
- ▹Build internal tooling for reliability tracking and reporting, improving visibility into GPU performance and distributed systems health
- ▹Automate recurring operational workflows with Python, Go, and Bash
- ▹Improve deployment safety through automation and guardrails, strengthen CI/CD reliability
- ▹Partner with engineering teams to improve system resilience, fault tolerance, and scalability
Requirements
- ▹5+ years of experience in SRE, Reliability Engineering, or Production Engineering
- ▹Strong Linux systems and networking expertise
- ▹Experience managing containerized production systems
- ▹Strong understanding of distributed systems and failure modes
- ▹Experience defining and managing SLIs/SLOs
- ▹Proven incident response and postmortem leadership experience
- ▹Strong scripting or programming skills
- ▹Experience with monitoring and alerting systems
- ▹Excellent written communication skills
- ▹Successful completion of a background check
Nice to have
- ▹Experience with GPU infrastructure or AI/ML platforms
- ▹Experience improving reliability in high-growth or large-scale environments
- ▹Familiarity with GPU observability tooling
- ▹Experience with Infrastructure as Code
- ▹Experience working in startup environments
- ▹Experience building internal reliability platforms or frameworks
Soft skills
Proactive problem-solvingAutomation-first mindsetStrong ownership of production systemsCross-team collaboration
What we offer
- ▹Competitive base pay of $150,000-$200,000
- ▹Meaningful equity in a fast-growing company
- ▹Generous medical, dental & vision plans
- ▹Flexible PTO
- ▹Remote-first role with Slack as the main communication channel
About the company
Runpod is the AI Developer Cloud: more than one million developers use it from research to production, and the platform has processed more than 20 billion inference requests; Runpod closed a $100M Series A in June 2026.
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