A deployment engineer role at WRITER, partnering directly with enterprise customers to architect and implement tailored AI solutions built on WRITER's platform and enterprise-grade LLMs.
Stack
Responsibilities
- ▹Partner deeply with enterprise customers to identify strategic AI use cases, validate technical feasibility, and own the end-to-end implementation of tailored solutions
- ▹Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities
- ▹Translate complex technical concepts into clear, prescriptive solution recommendations for customers
- ▹Collaborate closely with internal Product and Engineering teams, feeding customer feedback into the product roadmap
- ▹Reduce customer time-to-value by developing scalable processes, documentation, and efficient technical integration workflows
- ▹Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts
Requirements
- ▹5+ years of hands-on experience in technical SaaS roles, including at least 3 years in solutions architecture, technical consulting, or technical account management
- ▹Deep technical fluency in Python and extensive experience with APIs, especially prompt design and linguistic principles for AI applications
- ▹Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment
- ▹Exceptional communication and executive presence, able to simplify complex AI concepts for both technical and C-suite audiences
Soft skills
A builder's mindset with a passion for emerging technologiesA relentless drive to connect, challenge, and own outcomes
What we offer
- ▹Generous PTO plus company holidays
- ▹Comprehensive medical and dental insurance
- ▹Paid parental leave (16 weeks) for all parents
- ▹Fertility and family planning support
- ▹Early-detection cancer testing through Galleri
- ▹Competitive pension scheme with company contribution
- ▹Annual wellness and learning & development stipends
- ▹Company-wide and team off-sites
- ▹Competitive compensation and stock options
About the company
WRITER is an enterprise AI platform that helps the world's leading companies — including Mars, Marriott, Uber, and Vanguard — orchestrate AI-powered work. Founded in 2020 with hubs in San Francisco, New York, Seattle, Austin, Chicago, and London, the company is valued at $1.9B and backed by investors such as Premji Invest, Radical Ventures, and ICONIQ Growth.
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