Product Quality Tester

Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can’t wait, let’s shape it together!

REYNOLDS AMERICAN has an exciting opportunity for a Product Quality Tester in Winston-Salem_ NC

Under general supervision, performs quality inspections, product testing, sample collection, audits, and documentation activities to ensure products and materials meet quality, manufacturing, and regulatory standards. Reviews and analyzes test results, identifies non-conformances, and communicates quality concerns to Quality and Manufacturing teams.

The role may also support laboratory testing, production quality inspections, product trials, innovation projects, consumer complaint investigations, and other quality-related activities, depending on the assigned area. It requires strong attention to detail, accurate recordkeeping, adherence to procedures, and the ability to work effectively in a manufacturing environment.

Your key responsibilities will include:

• Perform quality inspections and audits to ensure products and materials meet established specifications and standards.
• Conduct sampling, testing, and equipment verification activities to maintain product quality and compliance.
• Review and analyze test results to identify quality issues and non-conformances.
• Document inspection findings, test results, and quality-related activities accurately.
• Communicate quality concerns and deviations to Quality and Manufacturing teams.
• Support laboratory testing, product qualification trials, and innovation projects as required.
• Participate in consumer complaint investigations and root cause analysis activities.
• Ensure compliance with manufacturing procedures, operating standards, and regulatory requirements.

What are we looking for?

• High School Diploma/GED and nice to have experience in manufacturing, production, quality control, laboratory testing, or a related operational environment.
• Experience following detailed procedures, specifications, testing methods, sampling plans, and work instructions with a strong focus on accuracy and compliance.
• Knowledge of quality inspection, sampling, testing processes, documentation, and recordkeeping, ensuring data integrity and accuracy.
• Strong attention to detail when inspecting products, performing tests, recording data, and identifying quality issues or deviations.
• Proficiency with computers and data entry systems, including the ability to accurately maintain records and retrieve information.
• Ability to evaluate test and inspection results, identify quality or process concerns, and appropriately document and escalate issues.
• Strong communication, teamwork, adaptability, and accountability skills, with the ability to work independently and in a fast-paced manufacturing environment.
• Ability to meet the physical and environmental demands of a manufacturing setting, including standing for long periods, lifting up to 50 lbs., working around industrial equipment, and following PPE and safety requirements.

WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUP

At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.

BELONGING, ACHIEVING, TOGETHER

Collaboration and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues is what makes us stronger and best prepared to meet our business goals.

SALARY AND BENEFITS OVERVIEW

Benefit Information

The following is a general summary of the competitive compensation and benefit plans we offer:

• 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.
  • Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
  • Company contributes an additional three percent to 401(k) whether employee participates or not
• Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)
• Health Savings Account start-up contribution for employees who elect the high deductible health plan
• Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year
• On-site health clinics and fitness centers at manufacturing locations
• Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents
• Company paid life insurance of 1x annual base pay ($50,000 minimum)
• Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)
• Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance
• Tuition reimbursement and student loan support
• Dependent Scholarship Programs
• Free confidential personal financial counseling service
• A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice
• Healthcare concierge service
• Volunteer service opportunities
• Extensive training opportunities
• Paid Leave:
  • Sick and Personal Time (up to 6 days)
  • Vacation (15 days (pro-rated days during first year of service))
  • Holidays (