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Customer Success Engineer (Kotlin Multiplatform)

Mobile-Entwickler • Vor Ort • Vollzeit • 📍 Berlin

JetBrains is looking for a Customer Success Engineer to help engineering teams successfully adopt Kotlin Multiplatform (KMP) in production.

Responsibilities

  • Support organizations through all stages of KMP adoption, from evaluation to production rollout
  • Help teams with migration, integration and scaling of shared codebases
  • Remove technical blockers and move teams from experimentation to production
  • Proactively engage prospective users who could benefit from KMP
  • Gather structured feedback and pain points from customers
  • Collaborate with product and engineering teams to influence the KMP roadmap

Requirements

  • Strong experience with Kotlin (Android or backend)
  • Solid understanding of mobile architectures across Android and iOS
  • Excellent communication and stakeholder management skills
  • Ability to explain complex technical concepts to diverse audiences
  • Experience leading customer conversations and cross-functional alignment
  • Proactive, empathetic approach to understanding customer needs
  • Willingness to travel up to 25% of the time

Nice to have

  • Hands-on experience with Kotlin Multiplatform
  • Experience migrating or modernizing legacy, large-scale codebases
  • Background in customer success, solutions architecture or similar

Soft skills

communicationempathystakeholder managementproactivity

What we offer

  • Strong base salary
  • Flexible work location (home or office)
  • Up to 30 days/year remote work abroad
  • Extra days off
  • Medical insurance allowance
  • Learning and development opportunities (conferences, courses, language classes)
  • Relocation support
  • Hot meal or lunch allowance
  • Mental health support
  • Sports benefit (gym or sports club stipend)
  • Internal company events

About the company

Since 2000, JetBrains has strived to build the strongest, most effective developer tools that automate routine tasks so developers can focus on creating.

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