Fastly's Technical Operations (TechOps) team builds and operates the infrastructure powering the Fastly Edge Cloud Platform, an extensive global network spanning 6 continents with over 100 points of presence and 578 Tbps of connected capacity. As a Senior SRE with a strong focus on Networks, you will bring engineering best practices, operational rigor, and automation skills to help craft the future of Fastly's network. The role requires deep knowledge of IP routing, particularly BGP, and involves incident response and mentoring. The position can be based in London (Hybrid, UK) or Remote.
Responsibilities
- ▹Build, operate, and maintain the continually growing global network footprint of Fastly's Edge Cloud Platform
- ▹Respond to significant traffic incidents and lead network incidents, resolving edge cases and failure scenarios with IP routing expertise, particularly BGP
- ▹Write performant, maintainable, clear, and concise code and contribute to code reviews and team processes
- ▹Partner in the development and iteration of tools and automation systems that improve how the network is operated and built
- ▹Innovate new methods for monitoring network performance, focusing on end-user experience, and proactively address potential issues
- ▹Perform deep-dives of performance-based analytics with partner teams to maintain a performant global network
- ▹Advocate for operational stability, partnering with engineering teams to shape their roadmaps and software solutions
- ▹Mentor team members on the complexities of global routing, especially in an anycast-heavy environment
Requirements
- ▹Experience in the protocols and practices of the global internet, including TCP/IP, BGP, Anycast, and DNS
- ▹Experience in automation and coding using languages like Python or similar
- ▹Proficiency with Tier 1 Internet service providers, Internet exchanges, and cloud providers
- ▹Ability to analyze internet traffic patterns across multiple dimensions using flow-based tools
- ▹Experience with alerting, monitoring, and visibility tools (such as Graphite/Grafana, Prometheus, or Splunk)
- ▹Knowledge across cloud hosting solutions (GCP, AWS, Azure)
- ▹Knowledge of DevOps practices and CI/CD pipelines (Git, Jenkins, Ansible)
- ▹Understanding of Linux/Unix systems administration and network stack optimization
- ▹Adept at knowledge sharing and creating comprehensive documentation
- ▹Ability to collaborate with cross-functional teams to shape the technical roadmap
Nice to have
- ▹Experience writing production-level code using VCL or Go
- ▹Experience in network telemetry, including instrumenting infrastructure and collecting, processing, storing, and analyzing data
- ▹Experience working with geographically dispersed teams; previous remote work preferred
Soft skills
What we offer
- ▹Comprehensive benefits package that starts on the first day of employment
- ▹Offerings may vary depending on the country where you work
- ▹Hybrid model allowing flexibility to split time between office and home
About the company
Fastly helps people stay connected with the things they love. Its edge cloud platform enables customers to create fast, secure, and reliable digital experiences by processing, serving, and securing applications close to end-users at the edge of the Internet. Fastly's customers include GitHub, Yelp, Paramount, and JetBlue.