Senior Engineering Manager, Developer Experience
The Developer Experience team owns the internal platform that every SumUp engineer touches daily: CI/CD pipelines, observability tooling, the developer portal, and an emerging AI platform. It is a high-visibility role whose work directly shapes the productivity of hundreds of engineers. SumUp is looking for an experienced Engineering Manager to take full ownership of this domain, grow a team of seven engineers, and define what great developer experience looks like as the company scales. The role is based in the central London office in an office-first setup.
Responsibilities
- ▹Lead and develop a growing team of 5+ engineers across observability, CI/CD, developer portal (Backstage), and FinOps tooling, setting clear priorities and strong ways of working
- ▹Own and evolve the technical roadmap across all DevEx domains, communicating trade-offs clearly to engineering leadership and stakeholders
- ▹Shape the AI Platform domain from the ground up, defining its charter and identifying where AI tooling adds real value for engineers
- ▹Partner with product engineering managers and platform peers to drive measurable improvements in deploy frequency, onboarding time, and support load
- ▹Build the case for how the team needs to grow, identifying skill gaps and preparing the organisation for a future where this role leads other engineering managers
Requirements
- ▹Proven experience leading platform, infrastructure, or internal tooling teams at senior engineering manager level, with a track record of owning a technical domain end-to-end
- ▹Strong technical foundation across the DevEx stack: CI/CD, observability (Prometheus, Grafana, or equivalent), and Kubernetes-based platforms, sufficient to make sound architectural decisions and earn engineer trust
- ▹Ability to lead through ambiguity and organisational change, including reorgs, scope shifts, or leadership transitions
- ▹Ability to build and communicate a product-style roadmap for a platform domain with clear prioritisation
- ▹Genuine curiosity about AI tooling in an engineering context and the confidence to lead a greenfield domain
Soft skills
What we offer
- ▹Virtual Stock Option programme, giving a stake in SumUp's future success
- ▹Dedicated annual Learning & Development budget
- ▹28 days of paid leave plus bank holidays and special leaves
- ▹Private health insurance including optical and dental
- ▹Salary-sacrifice commuter benefits via Gogeta
- ▹Retirement scheme (SumUp matches 7% when you contribute 5%)
- ▹Life insurance from MetLife for 2x your salary
- ▹1-month sabbatical after 3 years of service (Break4me)
- ▹Referral bonus
About the company
SumUp is a global fintech company on a mission to empower small businesses with simple, affordable tools for payments, finance, and customer relationships. Over 4 million businesses across 37 markets rely on SumUp, and its team numbers more than 3,000 people from over 90 nationalities.