Operations & Automation Engineer - Splunk

Stack

Responsibilities

• ▹Monitor and support large-scale Splunk Cloud deployments, ensuring service reliability, availability and performance
• ▹Respond to monitoring alerts and production incidents according to defined playbooks and procedures
• ▹Participate in 24/7 operations and on-call support
• ▹Investigate complex issues across cloud infrastructure, Linux systems, networking, distributed services and application code
• ▹Participate in post-incident reviews and turn findings into operational and automation improvements
• ▹Identify repetitive, manual or error-prone operational tasks suitable for automation
• ▹Convert operational runbooks into reliable automated workflows
• ▹Use Git-based development, peer review, documentation and cross-functional collaboration to maintain and improve operational automation

Requirements

• ▹B.S. in a related field or equivalent work experience (5+ years)
• ▹3+ years of experience in systems or network administration in a cloud environment, including incident response and major incident management
• ▹Proven experience developing maintainable Python/Go automation, operational tooling or production support utilities
• ▹Experience using Unix or Linux systems and shell scripting
• ▹Experience using Git and participating in code review workflows
• ▹Working knowledge of software engineering practices, including modular design, testing, debugging, exception handling, logging and documentation
• ▹Ability to translate a manual operational procedure into a safe, repeatable automated workflow
• ▹Understanding of production automation risks, including permissions, secrets management, validation, rollback and human approval points

Soft skills

About the company

Cisco is building a more resilient digital world through its security and observability portfolio. Splunk, a Cisco company, helps organizations turn data into action and strengthen the resilience of their digital systems. Cisco has been innovating for 40 years and has a worldwide network of experts.