Solutions Architect

Stack

Responsibilities

• ▹Leading the technical talk track on customer calls
• ▹Designing enterprise architectures for North deployments
• ▹Deep dives on customer queries and Cohere technology
• ▹Working with customer executives to prioritise use cases, define success metrics and build the business case for AI adoption
• ▹Facilitating customer evaluations and pilots inside their stack
• ▹Developing and documenting processes to enable the solutions architect team and adjacent teams to scale effectively
• ▹Collaborating with the Product and Engineering teams to ensure the offering matches customers' needs
• ▹Working closely with partners to develop a strategy for enabling and accelerating their customers

Requirements

• ▹3+ years in customer-facing technical roles where you both built and advised (such as consulting data scientist, forward deployed engineer, deployment strategist or solutions architect), taking AI or data solutions from executive problem framing to production
• ▹A passion for Agentic AI and a practical understanding of where LLMs deliver value in production, and where they don't
• ▹Solid grounding in ML fundamentals (training, evaluation, retrieval etc.) and the ability to design evaluation frameworks for customer pilots
• ▹Excellent communication skills: you can toggle between presenting to CEOs and getting in the weeds with technical audiences
• ▹You thrive in ambiguity and can put high-impact structure and processes in place where none exist
• ▹Comfortable working with Python and assistive coding tools
• ▹Professional fluency in English (business and technical)

Nice to have

• ▹Fluency in French, Spanish or Italian

Soft skills

What we offer

• ▹Weekly lunch stipend of $75/£75 or local equivalent
• ▹Full health and dental benefits, with a separate mental health budget
• ▹RRSP matching, 401K, pension scheme
• ▹100% parental leave top-up for up to 6 months, for either parent
• ▹Annual enrichment benefits: arts & culture, fitness/wellness, quality time, workspace improvement credit
• ▹Education and learning stipend for conferences, courses and coaching
• ▹6 weeks of paid vacation (30 working days)
• ▹Travel budget to other offices for remote staff, plus an annual company offsite
• ▹Remote-friendly, with offices in several cities; co-working benefit for those not near an office
• ▹$500 home office stipend

About the company

Cohere is a security-first enterprise AI company building cutting-edge foundation models and end-to-end products for real-world business problems. It is headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul.