Senior Platform Engineer

Stack

Responsibilities

• ▹Design, operate and scale the multi-tenant distributed observability stack (LGTM: Grafana, Loki, Tempo, Mimir) on Kubernetes
• ▹Configure, tune and maintain telemetry ingestion with Grafana Alloy (metrics scraping, log stream processing, distributed tracing export via OTLP)
• ▹Manage application states and platform deployments declaratively using ArgoCD
• ▹Design, build and optimize automated pipelines with GitLab CI/CD, defining reusable CI templates, testing stages and deployment triggers
• ▹Automate and manage cloud infrastructure, object storage and Kubernetes resources using Terraform and Helm
• ▹Support shared platform services, including centralized IAM integration with Keycloak and developer onboarding via Backstage
• ▹Monitor platform health, manage high-cardinality telemetry data, configure retention/compactor rules and establish alerting and SLOs
• ▹Leverage AI-assisted coding tools to accelerate platform development, documentation and troubleshooting

Requirements

• ▹5+ years of experience in Platform Engineering, SRE or DevOps roles
• ▹Extensive production experience running, troubleshooting, scaling and maintaining workloads, StatefulSets and DaemonSets
• ▹Hands-on LGTM observability stack experience
• ▹Demonstrated proficiency operating and querying Loki (LogQL) and Mimir / Prometheus (PromQL)
• ▹Working experience with distributed tracing via Tempo (OpenTelemetry standards)
• ▹Direct experience with modern telemetry collectors, specifically Grafana Alloy (or OpenTelemetry Collector / Promtail)
• ▹Clear understanding of high cardinality, multi-tenancy and object storage lifecycles for metrics and logs
• ▹Proven experience deploying and managing multi-cluster applications declaratively using ArgoCD (ApplicationSets, sync policies, rollback strategies)
• ▹Proven ability to build robust .gitlab-ci.yml pipelines

Soft skills

About the company

Foundever is a global leader in the customer experience (CX) industry, with 170,000 associates serving over 750 of the world's leading brands.