Senior Site Reliability Engineer - Observability (x/f/m)
Doctolib is looking for a Senior Site Reliability Engineer to join the Core Reliability & Observability team in Platform Engineering. Your mission will be to shape Doctolib's observability strategy and keep the platform reliable, debuggable and scalable at a European scale, developing logging, metrics, tracing and alerting capabilities that support 400,000 health professionals and 80 million patients. The position is permanent, full-time, based in Berlin with a hybrid setup allowing up to 2 remote days per week.
Stack
Responsibilities
- ▹Lead the observability strategy across the platform, with an emphasis on scalable, developer-friendly logging and tracing capabilities
- ▹Identify and lead large-scale cross-cutting reliability initiatives, including improvements to incident detection, response and postmortem analysis capabilities
- ▹Take part in the on-call rotation and actively improve the on-call experience by refining alerting, reducing noise and ensuring actionable telemetry
Requirements
- ▹Solid hands-on experience (3+ years) on a large-scale production platform
- ▹Proven experience with cloud platforms such as AWS, Azure or Google Cloud
- ▹Solid understanding of containerization and orchestration technologies (Docker and Kubernetes)
- ▹Strong understanding of Helm for managing Kubernetes manifests and ArgoCD for GitOps workflows
- ▹Deep expertise in observability tooling and architecture: logging (Fluent Bit, OpenTelemetry, Loki, Elasticsearch, Logstash, Vector), tracing (OpenTelemetry or proprietary APMs), metrics (Prometheus, Thanos, Datadog or equivalent)
- ▹Proficiency in at least one programming language (Ruby, Python, Go, Java, etc.) and a deep understanding of infrastructure as code principles
- ▹Experience with monitoring and observability tools
- ▹Enjoy troubleshooting performance issues in complex environments
- ▹Fluent English
Nice to have
- ▹Experience contributing to open-source observability projects
- ▹Experience in a high-growth tech environment
- ▹Passion for developer experience and platform engineering
What we offer
- ▹Deutschlandticket (Germany-wide public transport pass) fully paid by Doctolib
- ▹28 vacation days plus 1 additional day per full calendar year of employment (up to 30 days)
- ▹Work from abroad for up to 10 days per year (flexibility days policy)
- ▹Company health insurance with supplementary benefits through Allianz
- ▹Company pension scheme (bAV) through Allianz with 40% employer subsidy (15% during probation)
- ▹Doctolib Parent Care program including one month additional parental leave
- ▹Enrollment in DoctoGrowth, Doctolib's long-term employee value sharing plan
- ▹Free mental health and coaching services through Moka.care
- ▹Subsidized sports membership through Urban Sports Club
- ▹Flexible workplace policy with hybrid and office-based modes
- ▹Healthy snacks, regular breakfast buffet and subsidized meal benefit
- ▹Package for caregivers and workers with disabilities (adapted remote policy, extra days off for medical reasons, psychological support)
- ▹Relocation support for international mobility
- ▹Access to the best AI tools for coding and development, with dedicated training
About the company
Doctolib's solutions run on a single fully cloud-native platform supporting web and mobile interfaces in multiple languages, adapted to country and healthcare specialty requirements. The stack includes Rails, TypeScript, Java, Python, Kotlin, Swift and React Native, and AI is used ethically to empower patients and health professionals.