SAP EWM Support Consultant – Manufacturing & Logistics

Stack

Responsibilities

• ▹Provide BAU support for SAP EWM and Manufacturing-related logistics processes across LDC live sites
• ▹Manage incoming tickets, defects and change requests through designated service management tools
• ▹Collaborate with GPOs and business stakeholders to validate requirements and define further actions
• ▹Analyze and propose solutions jointly with local business teams and LDC Core, Adopt, TD, GPO and AMS teams
• ▹Support and implement approved change requests within SAP EWM and related logistics/manufacturing systems
• ▹Participate in CAB meetings to present and obtain approvals for proposed system changes
• ▹Work closely with LDC design, adoption and BAU teams to ensure stable operational support
• ▹Ensure effective collaboration between SAP and connected satellite systems, including MES and local warehouse systems

Requirements

• ▹Strong experience with SAP EWM and Manufacturing-related logistics processes
• ▹Solid understanding of warehouse systems (WHS) and operational processes at Austria-based sites, particularly Schaftenau
• ▹Proven knowledge of Drug Substance (DS) and Drug Product (DP) business processes within pharmaceutical/manufacturing environments
• ▹Deep expertise in SAP and connected satellite systems, especially MES and local warehouse systems
• ▹Prior involvement in current SAP transformation or implementation projects
• ▹Experience supporting BAU activities, including ticket handling, defect management and change request implementation
• ▹Ability to collaborate effectively with business stakeholders, technical teams, AMS and governance bodies such as CAB
• ▹Strong analytical and problem-solving skills with a hands-on support mindset
• ▹Excellent communication and stakeholder management skills in complex global environments
• ▹Ability to work in a remote setup with occasional on-site presence in Austria
• ▹Must be able to declare a criminal record extract not older than three months

What we offer

• ▹Broad range of activities, tasks and projects
• ▹Flexible working conditions
• ▹Minimum 5 weeks of vacation
• ▹Paid sick days
• ▹Meal vouchers
• ▹Vouchers (birthday, wedding, new-born surprise)
• ▹Contributions to wellness programs (multisport card)
• ▹Fishing for Friends referral program
• ▹Refreshments in the D-ploy office
• ▹Further development and professional advancement
• ▹Friendly, international working environment
• ▹Company-sponsored events
• ▹Competitive salary and various benefits