As a Product Manager at Upsun you own a significant area of Upsun Cloud: the API, runtime, environments and reliability. It is a hands-on, technically rich role bridging product strategy and deep infrastructure understanding.
Responsibilities
- ▹Own the strategy, roadmap and priorities for your area of Upsun Cloud, balancing established foundations with uncharted territory
- ▹Synthesize inputs from customers, support, sales and engineering into clear problem statements, constructively testing underlying assumptions
- ▹Explore options with your team, weigh trade-offs and land on the right scope
- ▹Release in increments and shorten the loop between shipping and learning
- ▹Collaborate with engineering (especially infrastructure and systems teams) to deliver platform capabilities that are reliable, scalable and developer-friendly
- ▹Design for humans and agents: ensure features, APIs, documentation and error messages serve both people and AI agents
- ▹Connect with customers regularly, serve as their internal advocate and define metrics that demonstrate value for users and the business
- ▹Build alignment across engineering, design, Product Marketing, support and leadership
- ▹Partner with Product Marketing early so go-to-market strategy helps shape the product, not just the launch
Requirements
- ▹Proven product management experience owning a distinct product area, ideally focused on developer platforms, PaaS or cloud infrastructure
- ▹Technical depth: understanding of building, deploying and running applications in the cloud, with the ability to collaborate closely with infrastructure engineers on multi-tenant architectures or distributed systems
- ▹Software development background: familiarity with languages such as Python, Ruby, JavaScript, PHP, Go or Rust
- ▹CI/CD, containers and APIs: hands-on experience or close collaboration with CI/CD workflows and Docker/OCI container technologies, and a clear vision for intuitive API design
- ▹AI fluency: daily use of modern AI tools to research, draft and prototype workflows, with a realistic understanding of where current tools and models fall short
- ▹Agentic development: a strong perspective on autonomous agent architecture and how agentic workflows are transforming software engineering
- ▹Navigating ambiguity: turning unstructured problem spaces into clear strategies and taking thoughtful action with incomplete information
- ▹Clear written and verbal communication, with a track record of listening, building consensus and uniting teams around a shared vision
- ▹Data-informed decision making: seeking out and evaluating data to guide decisions and track success
Nice to have
- ▹Enthusiasm for using and testing the platform capabilities you help build
- ▹Experience using Kubernetes, or building self-service platforms on Kubernetes
Soft skills
Consensus building and shared visionClear written and verbal communicationHandling ambiguityCustomer focus
What we offer
- ▹Remote work: team members in over 30 countries; currently hiring for this role in Germany, Canada, Spain, France and the UK (no visa sponsorship)
- ▹Flexible PTO
- ▹Comprehensive healthcare coverage (UK, Canada, France, Spain, USA)
- ▹Company stock options
- ▹Professional development budget
- ▹Office equipment budget
- ▹Wellness budget
- ▹Annual team gatherings
- ▹Internet reimbursement
- ▹Inclusive parental leave
- ▹Remote work travel program
- ▹Award-winning workplace: Forbes Top 30 Companies for Remote Jobs, France's Best Workplaces for Women
- ▹Open, inclusive culture that values your voice; global, diverse team
About the company
Upsun (formerly Platform.sh) is a cloud application platform for developers, DevOps engineers and platform teams, used by both humans and AI agents. It is a remote, global company committed to open source, and a B Corp.
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