Senior Site Reliability Engineer

Stack

Responsibilities

• ▹Implement, optimize and maintain reliable and scalable CI/CD pipelines
• ▹Develop and maintain Infrastructure as Code scripts to automate infrastructure provisioning and management
• ▹Apply IaC best practices to ensure consistency, repeatability, security and compliance across environments
• ▹Identify opportunities to automate routine operational tasks, improving efficiency and reducing manual effort
• ▹Implement automation solutions to streamline deployment, scaling, maintenance and operational processes
• ▹Make well-informed SRE and engineering decisions, considering technical debt, system design, stability, reliability, monitoring, observability and business requirements
• ▹Monitor and maintain the resilience of the CI/CD platform, avoiding unplanned or uncommunicated changes
• ▹Troubleshoot complex platform and pipeline issues, collaborating with senior and staff engineers when needed
• ▹Write clear and effective post-mortem documentation for internal and external stakeholders
• ▹Apply and contribute to coding standards, engineering practices and non-functional requirements
• ▹Participate in code and Pull Request reviews, with constructive feedback on CI/CD, automation, reliability and code quality
• ▹Mentor junior and mid-level engineers
• ▹Act as the squad's technical reference for CI/CD, Infrastructure as Code, automation and platform reliability
• ▹Support and execute Proofs of Concept to evaluate new CI/CD and automation technologies

Requirements

• ▹Must be based in Brazil
• ▹Proficiency in English at B2 level or above (Upper-Intermediate)
• ▹5 or more years of relevant work experience with a Bachelor's or Associate's Degree, or at least 2 years with an advanced degree (e.g. Masters, MBA, JD, MD)
• ▹Experience implementing, optimizing and maintaining CI/CD pipelines in production environments
• ▹Experience with Infrastructure as Code and infrastructure automation practices
• ▹Experience in DevOps, Site Reliability Engineering, Platform Engineering, Cloud Engineering or a related technical area
• ▹Ability to develop and maintain automation scripts for infrastructure provisioning, deployment, scaling and operational activities
• ▹Understanding of SRE principles, including reliability, availability, resilience, monitoring, observability and incident management
• ▹Experience supporting reliable, scalable platforms and troubleshooting complex issues in distributed environments
• ▹Knowledge of software engineering standards, coding practices, version control and Pull Request review processes
• ▹Ability to evaluate technical trade-offs involving system design, technical debt, stability, reliability, maintainability and business requirements
• ▹Experience identifying opportunities to automate manual operational processes and improve engineering efficiency
• ▹Knowledge of monitoring, logging, metrics, alerting and observability practices
• ▹Experience creating technical documentation and post-mortem reports for technical and non-technical stakeholders
• ▹Ability to collaborate with engineers of different experience levels and give constructive technical feedback
• ▹Strong analytical and problem-solving skills, able to work on well-scoped and moderately ambiguous technical challenges
• ▹Ability to contribute to technical discussions and escalate broader or cross-squad decisions to senior and staff engineers

Nice to have

• ▹Experience maintaining CI/CD platforms or internal developer platforms used by multiple engineering teams
• ▹Experience with critical or mission-critical production systems
• ▹Experience with cloud infrastructure, container orchestration and modern deployment practices
• ▹Familiarity with GitOps, Infrastructure as Code and automated infrastructure management
• ▹Experience conducting Proofs of Concept and evaluating new technologies for production
• ▹Experience mentoring junior and mid-level engineers
• ▹Experience with incident response, root cause analysis and post-mortem practices
• ▹Experience working in global or distributed engineering teams
• ▹Relevant cloud, DevOps, Kubernetes or Infrastructure as Code certifications

Soft skills

What we offer

• ▹Remote position: no need to live near a Visa office (office attendance with scheduled notice may be required)

About the company

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories.