Technical Project Manager

Stack

Responsibilities

• ▹Own requirements gathering, project planning, implementation and deployment support for global clients and partners, ensuring timely delivery and high customer satisfaction
• ▹Own ongoing support of existing customers, including upgrades, expansion and further product integration
• ▹Work with clients to identify and resolve mapping and wayfinding issues, coordinating closely with technical teams
• ▹Proactively partner with commercial and technical stakeholders, regularly educating them on Pointr's solutions and deployment process
• ▹Collaborate closely with developers, designers and deployment managers to integrate Pointr's technology with client applications
• ▹Investigate and diagnose hardware and software challenges alongside delivery teams to ensure solution quality and sustainability
• ▹Facilitate client status meetings to manage scope and schedule of multiple, often concurrent deployments
• ▹Master Pointr's product suite to supplement the product roadmap

Requirements

• ▹5+ years of IT project management or technical consultancy experience in a hardware or software company
• ▹Demonstrated ability to move in a fast-paced environment, learning on the job while juggling multiple deliveries
• ▹Experience leading the delivery and support phases of the customer lifecycle
• ▹A self-starter with applied knowledge of agile software development processes and a strong interest in indoor location technology
• ▹Strong interpersonal skills, with the ability to solve problems and foster relationships with technical and commercial stakeholders
• ▹Process-oriented with an eye for detail and improvements
• ▹Ability to work a schedule with at least 4 days of overlap with EST business hours
• ▹Full professional proficiency in written and spoken English, with the ability to communicate fluently and idiomatically

Nice to have

• ▹BS or MS degree in a relevant technology or management field (Computer Science is a plus)
• ▹Experience with project management tools (Jira, Smartsheet, Google Suite, MS Office, MS Project)
• ▹Project Management Professional (PMP) or Certified ScrumMaster (CSM) certification

Soft skills

What we offer

• ▹Competitive base salary and potential for equity
• ▹Ability to learn in a fast-growing global tech startup
• ▹Friendly, helpful and smart team
• ▹Flexibility to set your own schedule and agenda
• ▹Inclusive, international environment spanning 10 countries
• ▹Cozy office in Bomonti, Istanbul
• ▹Private complementary health care
• ▹5 days of paid leave in the first year
• ▹Company-paid parental leave

About the company

Pointr is the market leader in indoor mapping, location and analytics and the inventor of AI-based map production. Its Pointr Maps platform is used by millions of users every month in offices, retail locations, airports and hospitals across 30+ countries.