Site Reliability Engineer

Stack

Responsibilities

• ▹Participate in the on-call rotation for production trading systems and lead incident response during service disruptions
• ▹Investigate production incidents, perform root cause analysis and implement preventive actions
• ▹Build and maintain Grafana dashboards, Prometheus alerts and operational health views across applications, infrastructure and databases
• ▹Instrument .NET services to improve telemetry, metrics, logging and visibility into service health
• ▹Define, implement and monitor SLIs, SLOs and error budgets
• ▹Troubleshoot .NET/C# applications, Windows Server, Aurora PostgreSQL databases, AWS infrastructure and CI/CD pipelines
• ▹Improve deployment safety, release automation and rollback strategies
• ▹Partner with developers to improve application operability, resilience and fault isolation
• ▹Automate operational tasks through scripting and infrastructure automation
• ▹Create and maintain runbooks, operational documentation and incident response procedures
• ▹Continuously improve monitoring, alert quality, automation and platform reliability

Requirements

• ▹Strong experience debugging and supporting .NET/C# applications in production
• ▹Hands-on experience with Windows Server environments
• ▹Strong PowerShell scripting skills; experience with Python or Bash
• ▹Experience with Grafana, Prometheus and Loki (or equivalent tools); solid understanding of metrics, logging, tracing and alerting best practices
• ▹Experience with modern CI/CD pipelines; knowledge of deployment strategies, release automation and rollback mechanisms
• ▹Experience working with AWS
• ▹Hands-on experience with Terraform or other IaC tools
• ▹Experience troubleshooting and supporting Aurora PostgreSQL or other relational databases
• ▹Practical experience with SLIs and SLOs, error budgets, incident response, root cause analysis, alert design and production operations
• ▹Mid-level experience (3-5 years)
• ▹Work in Americas time zones (UTC-3 to UTC-8), with an on-call rotation aligned with the London trading day

Nice to have

• ▹Experience supporting high-availability or low-latency financial or trading systems
• ▹Familiarity with MetaTrader environments or financial technology platforms
• ▹Experience with distributed systems and microservices
• ▹Knowledge of OpenTelemetry or similar observability frameworks
• ▹Exposure to Docker, Kubernetes or containerized environments

Soft skills

What we offer

• ▹Work on mission-critical trading infrastructure that directly impacts customers
• ▹Challenging reliability and scalability problems in a real-time environment
• ▹Build world-class observability, automation and deployment practices
• ▹Collaborate with experienced engineers
• ▹Influence reliability strategy and engineering best practices
• ▹Full-time, permanent, remote