Senior Project Manager

Stack

Responsibilities

• ▹Drive delivery of roadmap initiatives across the Internal Products organization, supporting all Internal Products teams
• ▹Partner with technical leads and business stakeholders to translate priorities into executable project plans, balancing strategic roadmap work with operational support and business initiatives
• ▹Own project scope, timelines, dependencies, risks and delivery forecasting across multiple concurrent initiatives
• ▹Establish and facilitate agile delivery practices tailored to each team, including Scrum and Kanban
• ▹Manage team backlogs, sprint planning, intake, prioritization and Jira Service Management workflows so work is well-defined, appropriately sequenced and aligned with business priorities
• ▹Coordinate cross-functional initiatives across Engineering, Revenue Operations, Sales, Customer Success, Marketing, Finance and other business teams
• ▹Track team capacity, delivery metrics and operational health to improve forecasting, identify risks and continuously optimize team performance
• ▹Document project plans, operational processes and release communications to ensure organizational visibility and alignment
• ▹What success looks like: Internal Products teams operate with consistent, predictable delivery practices supported by effective Scrum and Kanban frameworks; roadmap initiatives and operational work are delivered through well-managed backlogs, clear prioritization and accurate capacity planning; stakeholders have confidence in delivery timelines, project visibility and cross-functional communication; Jira Service Management workflows enable efficient intake, prioritization and resolution of business requests

Requirements

• ▹5+ years of technical project or program management experience leading cross-functional engineering and business teams
• ▹Experience supporting Revenue Operations, Sales Operations, Customer Success Operations, Business Operations or similar internal platform teams
• ▹Strong experience supporting Salesforce implementations, enhancements, integrations or administration projects
• ▹Experience managing Jira Software and Jira Service Management, including intake workflows, ticket prioritization and service request management
• ▹Experience managing both roadmap-driven development and operational work within agile environments
• ▹Strong understanding of Scrum, Kanban, backlog management, capacity planning, forecasting and risk management
• ▹Technical fluency with APIs, integrations, SQL, ETL pipelines and enterprise business systems sufficient to effectively partner with engineering teams
• ▹Experience using delivery metrics such as velocity, throughput, cycle time and capacity to improve planning and execution
• ▹Exceptional communication, stakeholder management, facilitation and organizational skills, with the confidence to partner directly with executive leadership, provide clear project visibility and navigate competing priorities across technical and business teams

Nice to have

• ▹Experience with additional revenue technology platforms such as HubSpot, Zendesk, Gong, Outreach, LeanData, Marketo or similar tools is highly preferred
• ▹Certified Scrum Master (CSM), PMI-ACP or equivalent agile certification

Soft skills

About the company

MNTN provides self-serve advertising software for brands to reach their audience across Connected TV, web and mobile. MNTN Performance TV turned television advertising into a direct-response, performance marketing channel.