UX Researcher (Mid-Senior)

Responsibilities

• ▹Initiate, plan and conduct end-to-end research: designing studies, engaging with participants, analyzing results and sharing meaningful insights
• ▹Deliver timely, actionable insights in clear, engaging and reusable formats to inform teams across the organization
• ▹Ensure research insights actively shape decisions and become a lasting part of how products are built
• ▹Balance strategic and tactical research, adding a strategic dimension to tactical work
• ▹Support and empower non-researchers to do research, providing guidance and encouragement
• ▹Build and apply AI workflows to accelerate research processes and help insights scale across the organization
• ▹Build strong relationships across teams as a proactive, curious and involved team member

Requirements

• ▹Proven experience in UX research, particularly in qualitative methods with a focus on digital applications
• ▹Ability to think holistically about user flows and journeys, understanding how individual interactions fit into the whole user lifecycle
• ▹Proactive and curious mindset, with the ability to take ownership, navigate uncertainty and shifting priorities
• ▹Skilled in linking research to product and business goals and outcomes
• ▹Hands-on experience applying AI to research work and building systems that turn findings into lasting, reusable knowledge for the whole organization
• ▹Passion for elevating research beyond dry presentations and reports, using visual storytelling, interactive formats and stakeholder involvement so findings drive real change

Nice to have

• ▹Portfolio or case studies that showcase your process, approach and impact in previous projects
• ▹Experience in empowering non-researchers to do research
• ▹Enthusiasm for experimenting with new tools, methods, workflows or approaches that make research more effective and closer to decision-making

Soft skills

What we offer

• ▹Work from anywhere: choose any location when you need a change of scenery
• ▹Extensive training programs (online and offline), mentorship and career-switch opportunities
• ▹Modern office with ergonomic workspaces, meeting rooms, events and specialty coffee
• ▹Free 24/7 gym access, onsite and online workouts, consultations with in-house physical well-being experts
• ▹Free psychologist consultations, mental health events, premium access to wellness apps such as Calm, Headspace and Mindletic
• ▹Private health insurance
• ▹Extra vacation days, plus extra days for sick leave, special occasions or parenting needs
• ▹Special gifts for birthdays, anniversaries and other major life events
• ▹Company events, team-buildings and knowledge-sharing events
• ▹Company workation abroad with activities, live concerts and workshops

About the company

Nord Security builds cybersecurity tools, including Threat Protection Pro, the NordLynx protocol and a fast VPN, with the aim of giving people back control over their online security, privacy and data.