Telco Cloud Field Engineer
Canonical is growing its team of telco specialists and hiring a Telco Cloud Field Engineer to lead customers through the design and delivery of OpenStack, Kubernetes, and software-defined networking solutions. The telco industry is moving to software-defined services driven by open source, cloud computing and VNF/CNF approaches, and Canonical Ubuntu is a key platform for telco innovation. The role helps operators and communications service providers adopt advanced infrastructure to meet the demands of 5G, sovereign AI, and beyond. The position is remote-based in the Americas and EMEA.
Responsibilities
- ▹Translate Service Provider requirements into practical telco cloud platform architectures, enabling VNF/CNF, NFV, and MEC workloads at scale
- ▹Provide technical pre-sales consulting to Service Provider teams
- ▹Design and implement telco-grade open source multi-tenant private clouds and micro clouds
- ▹Investigate, report and/or fix software defects uncovered during customer deployments
- ▹Demonstrate advanced Infrastructure as Code (IaC) techniques relevant to telco
- ▹Architect and implement advanced, resilient Service Provider Cloud and Application solutions
- ▹Design and deliver software defined infrastructure with OpenStack, Kubernetes, MAAS and Ceph
- ▹Help customers adopt advanced Bare Metal, Public, Private and Hybrid Cloud solutions
- ▹Support customer tenant onboarding, participate in architectural and business capability discussions, and enable production readiness of customer use cases
- ▹Learn from customer engagements and drive meaningful product improvements
- ▹Shape the roadmap to accelerate growth in the telco market
Requirements
- ▹A thorough technical understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space and key telco cloud infrastructure technologies like CPU Pinning, NUMA, SR-IOV, DPDK
- ▹Familiarity with telco architecture and industry standards
- ▹Working knowledge of at least one of: Mobile Packet Core (4G/5G), Private Network, Radio Access Network (RAN), Voice, IP Backbone, VAS or OSS/BSS
- ▹Working knowledge of Linux, Networking, OpenStack and Kubernetes
- ▹Python software development experience for automation
- ▹Ability to lead complex projects from start to finish
- ▹Able to travel up to 25% of the time based on business requirements for events, customer meetings, project delivery
Nice to have
- ▹Second language such as Spanish, Portuguese or French
- ▹Track record of open source contributions
- ▹Understanding of AI and machine learning concepts, including sovereign AI, and their applications in telco environments (network optimization, predictive maintenance, unified communication, customer experience improvement)
- ▹Exposure to frameworks such as 3GPP, TM Forum ODA, eTOM, ETSI NFV, ONAP, O-RAN or similar
Soft skills
What we offer
- ▹Fully remote working environment - remote since 2004
- ▹Personal learning and development budget of USD 2,000 per annum
- ▹Annual compensation review
- ▹Recognition rewards
- ▹40 days annual leave per annum, including public holidays and All Company holiday periods
- ▹Parental leave
- ▹Employee Assistance Programme
- ▹Opportunity to travel to new locations to meet colleagues at 'sprints'
- ▹Priority Pass for travel and travel upgrades for long haul company events
- ▹Annual bonuses or sales incentives for certain roles
About the company
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the publisher of Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, Canonical has been remote-first since 2004 and recruits globally with a very high standard. Canonical is an equal opportunity employer.