PlanetScale is an early member of its Sales team, acting as the technical expert that partners with prospects and customers to help them adopt and succeed on PlanetScale's PostgreSQL and Vitess database platforms. Base salary range: $160,000 - $250,000 USD. Fully remote (US) with occasional travel (less than 20%).
Responsibilities
- ▹Partner with Sales and Customer Engineering throughout the pre-sales and post-sales journey as the technical expert
- ▹Lead technical discovery to match customers' business and technical objectives with PlanetScale's offerings
- ▹Design and execute proof of value timelines that deliver on agreed business outcomes and success criteria
- ▹Design database migration strategies and work hands-on with customers to execute migrations to PlanetScale's PostgreSQL and Vitess platforms
- ▹Assess workloads, analyze performance requirements, and recommend architecture, sizing, and optimization strategies
- ▹Build tools, scripts, and automation that accelerate migrations and improve customer onboarding
- ▹Create educational content including documentation, guides, blog posts, workshops, and videos
- ▹Collaborate with Product and Engineering teams to advocate for customer needs and shape the platform
Requirements
- ▹5+ years of hands-on production experience with MySQL or PostgreSQL (operations, performance tuning, troubleshooting), OR 5+ years supporting customers with such workloads
- ▹Experience with at least one major cloud provider (AWS, GCP, Azure, or OCI)
- ▹Proven success in customer-facing technical roles such as Solutions Architect, Sales Engineer, or Technical Account Manager
- ▹Strong understanding of database migration strategies and tooling
- ▹Experience evaluating database solutions including architecture reviews, capacity planning, and performance analysis
- ▹Ability to write scripts and tools in Python, Go, or JavaScript
- ▹Experience creating technical content such as documentation, tutorials, or blog posts
Nice to have
- ▹Experience with AWS Database Migration Service (DMS) or logical replication tools
- ▹Knowledge of Vitess, database sharding, or distributed database systems
- ▹Familiarity with Kubernetes and cloud-native architectures
- ▹Experience with infrastructure-as-code tools like Terraform or CloudFormation
- ▹Contributions to open-source projects or active participation in database communities
- ▹Public speaking experience at conferences or meetups
Soft skills
Deep expertise in database systems including replication, high availability, sharding, performance tuning, and migration strategiesComfortable both presenting architecture designs to executives and writing migration automation scriptsThrives in customer-facing situations and translates technical concepts into business value for diverse audiencesSelf-motivated, able to manage multiple engagements simultaneously with minimal oversightEnjoys creating content and sharing knowledge in various formatsComfortable with occasional travel (less than 20%)
What we offer
- ▹Base salary range: $160,000 - $250,000 USD
- ▹Total compensation consists of base salary, variable comp where appropriate, benefits, and equity
- ▹Fully remote within the US